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Search found 5 matches

by peterfrommaine
Tue Apr 19, 2011 3:53 pm
Forum: Plum Survey Q&A
Topic: Preparing a report that includes the page name
Replies: 7
Views: 42429

Re: Preparing a report that includes the page name

Thanks for the response. I created a sample report. I have a problem though. My excel program will not open the file. It does not see the file. I can see the files when I use my browser. But when I try to open it in excel, it shows no excel files in the folder. Any suggestions?

Best,

Peter
by peterfrommaine
Sun Apr 17, 2011 2:22 pm
Forum: Plum Survey Q&A
Topic: Preparing a report that includes the page name
Replies: 7
Views: 42429

Re: Preparing a report that includes the page name

Dear friends at Plum Support, I think this is a great solution. Please let me know if I have it right. When we type in the question we can add "identifiers" by putting the code numbers in double brackets. If we record the message the numbers in the brackets will not interfere with the patient messag...
by peterfrommaine
Wed Apr 06, 2011 12:53 pm
Forum: Plum Survey Q&A
Topic: Preparing a report that includes the page name
Replies: 7
Views: 42429

Preparing a report that includes the page name

Dear friends at Plum Voice, I have purchased the software with a very specific application in mind. We are using it for patients to track progress versus their goals. Each patient has an individually tailored set of questions. So, when people call in we ask them to provide an employee code number. B...
by peterfrommaine
Fri Jan 21, 2011 5:56 pm
Forum: Plum Survey Q&A
Topic: Campaigns
Replies: 1
Views: 16838

Campaigns

I have created a new campaign, but when the call goes out it does not go past the introduction. How do I fix this?
It may be because I have a new account. It still says a demo account. But I have purchased a full account. Any thoughts?