- Posts: 7
- Joined: Thu Jun 10, 2010 9:46 am
When I use the reporting tab I get different results from the monthly summary versus the session log raw data from the call log tab. For September the summary shows 146 calls and 107 transfers while the session log extract shows 142 inbound calls and 103 transfers. The same was true for July and August with even larger differences. The session log always has less. Any idea why the discrepancy?