We just recorded our phone narration to our survey, when listening through I noticed that at the end of our last rating question there is a long break of silence, almost a minute before it moves to the "contact info page"; this has caused many individuals helping us test out the system to hang up early because they thought the survey was over.
I have made several clones of the same survey to make adjustments to see if I could figure out a solution but I am coming up short.
How do I shorten the lag time between recorded prompts? I was looking through the documentation and came across Recording Repository, but I was not sure if that was a feature I had access to since we will be going with a hosting agreement, instead of purchasing the platform.
Any insight you could provide would be wonderful
and if you need more information from my end please let me know.