No problem. You can generate a report of total minutes you've used by logging into the IVR Hosting site from our homepage http://www.plumvoice.com/
. Just select the option for IVR Hosting instead of IVR Surveys. Under Reporting, go to Reports. Create a New Report. Do a Standard Report with a custom timeframe beginning from when your paid IVR campaign began. At the bottom, make sure you select all relevant phone numbers by holding down Ctrl (Command on Macs) and highlighting them all, and then click View Report. You will then see a calculation of total minutes. From your contract, you should be able to determine how many minutes you have remaining.
For further assistance with this, you can also call the billing department; call (800) 995-PLUM and select option 3 during business hours.