Re: Issues Uploading Recordings
Posted: Wed Mar 09, 2011 11:22 am
Hi,
For the audio files you are attempting to upload into Plum Survey, are they in one of the following supported formats?
* 8 kHz 16-bit linear PCM headerless (*.l16)
* 8 kHz 8-bit µ-law encoded headerless (*.ul)
* 8 kHz 8-bit a-law encoded headerless (*.al)
* 8 kHz 16-bit linear PCM WAV (*.wav)
* 8 kHz 8-bit µ-law WAV (*.wav)
* 8 kHz 8-bit a-law WAV (*.wav)
* MP3 (*.mp3) - Note: If the audio file is poorly encoded, the mp3 will not work.
You can check the properties of your audio file by right-clicking on the file and seeing what audio properties had been set.
Regards,
Plum Support
For the audio files you are attempting to upload into Plum Survey, are they in one of the following supported formats?
* 8 kHz 16-bit linear PCM headerless (*.l16)
* 8 kHz 8-bit µ-law encoded headerless (*.ul)
* 8 kHz 8-bit a-law encoded headerless (*.al)
* 8 kHz 16-bit linear PCM WAV (*.wav)
* 8 kHz 8-bit µ-law WAV (*.wav)
* 8 kHz 8-bit a-law WAV (*.wav)
* MP3 (*.mp3) - Note: If the audio file is poorly encoded, the mp3 will not work.
You can check the properties of your audio file by right-clicking on the file and seeing what audio properties had been set.
Regards,
Plum Support