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App Not Opening

Questions and answers about Plum Fuse+

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fscianna
Posts: 23
Joined: Tue Mar 07, 2017 5:42 pm

App Not Opening

Post by fscianna »

Hello Support,
Running into an issue when trying to open just one of our 7 apps (the master template). Could you take a look when you get a chance? Full disclosure: yesterday I did delete multiple prior revisions of the app using the Application Options menu on the main page. I have done that in the past with no issues but let me know if that somehow triggered this.
Thanks!

fscianna
Posts: 23
Joined: Tue Mar 07, 2017 5:42 pm

Re: App Not Opening

Post by fscianna »

For what it's worth, I tried to clone the current revision (184) and that would not open either, but I cloned the previous revision and that opened successfully. When you have a chance, can you let me know if I somehow corrupted that most recent revision?

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Re: App Not Opening

Post by support »

Your latest revision of the master template had been corrupted, we are still trying to pin down why. Meanwhile, we have fixed it, you should be able to open it just fine now. Please let us know if this happens again.

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