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not saving audio - trial account

Questions and answers about Plum Fuse+

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shelfos
Posts: 3
Joined: Wed Aug 30, 2017 11:14 am

not saving audio - trial account

Post by shelfos »

I'm using a trial account to review Fuse+. I'm trying to upload a sample mp3 audio file.

The file uploads fine and I am able to play it immediately after.

But if I click Save, it disappears. The audio I'm uploading is an mp3 at 36kbps. I've tried another at 128kbps.

Any ideas why this isn't really saving?

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Re: not saving audio - trial account

Post by support »

Hey, actually we found that it was a bug in Fuse+, but we have deployed the fix earlier this afternoon. Please let us know if you continue to run into issues.

shelfos
Posts: 3
Joined: Wed Aug 30, 2017 11:14 am

Re: not saving audio - trial account

Post by shelfos »

Thank you! I'll check it out and let you know.

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