VoiceTrends (http://www.plumvoice.com/products/voicetrends/), the first analytics toolkit designed specifically for voice applications, just got a big upgrade. Previously only available with the Plum DEV platform, VoiceTrends is now available in Plum Fuse and Plum Insight as well. VoiceTrends also now has its own, dedicated web interface to facilitate easier data sharing and collaboration. Plum has improved and added numerous call and performance metrics to VoiceTrends, making it easier for users to make correlations between their data and their voice applications.
Read the full press release: http://www.prweb.com/releases/2016/03/prweb13242982.htm
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