Plum IVR Support

Hi, This is the code I tried. But still I am getting male voice. code: <vxml version="2.0" xmlns="http://www.w3.org/2001/vxml"> <property name="voicegender" value="male" /> <property name="voicename" value="mike"/> <form> <block> <prompt> <voice name="mike"> Welcome to Paydq Online Payment Center. <...

Hi, we have a plum voice server. We bought a new female voice. It seems like now the male voice is not working at all. We get all default voices are female. Is there something we can do to change the voice? Note: I tried to use property tag for voicename and voicegender, it didn't work. And I tried ...

Yes you are right. But I fixed the code before trying so many times.
Also I found out the problem.
It is not the plum server. Some issues with out phone switch. we fixerd it and now it is working fine.
Sorry for the trouble.
Thank you.

Hello, I am experiencing very strange behaviour with our Plum voice server. I made a call at 12.00 in the afternoon I got my application error handling message. So that's normal behaviour. But after that when I tried to call the same number, It is giving me the same thing even everything was fixed. ...

Hello,
I have a question about scartch pad. I have one interception vxml file for my each applications in IVR server.
That file will transfer the control to the web server.
My question is
How many vxml files we can have in the IVR server
as Scratch pad applications?

Thank you in advance.

Thank you for the quick response. I will try that.

Hello, It can recognize the voice only if we have the receiver near by our mouth. If we talk on the speaker phone or having receiver far from our voice or talking loud and also in the noisy environment it can not get the input. sometimes we have to say that two or three times to get it work. I have ...

We have a plum voice server. It seems like it has voice detection problem. It can't even recognize the word 'YES' for input. And also it is taking a long pause after taking the input. Do we need to do anything with the server like changing some configuration setup? If we need to change the configura...

Thank you guys.
It works with little modification.

Hello, It seems like it will take the input if we speak in the receiver not in the speaker phone. And also sometimes, it will ask again and again for two times or three times. I just edited the code little bit. This supposed to take both kind of input.(voice and DTMF) Actually it works only the voic...

Hello, We have an IVR app using both dtmf and voice input modes. Dtmf is working fine. But the voice is not especially if we speak by the speaker phone, it is always saying ' I didn't hear it'.(the noinput message). And also it takes only if we speak slow. We are using Plum voice IVR server. Is that...

Hi, We have a problem with accessing the application. It is throwing Fetch error. It seems like the web server is running fine. I can access the same application in the same network from other webserver. I thought it may be the parse error. But the application is same from the other webserver. so it...

Hello, We have some issue with the <say-as> tag. It seems like the tag is working fine in the developer's site. But not in our own plum server. We have two problems with following code. 1. In our server , for "*" it says asterisk. We need it to say star. In developer's site, it says star. 2. And the...

Hello, We are experiencing Grammar problem. I am very new with the Grammar things. Problem 1 . Our Plum IVR Server is not able load builtin grammars. Example code snippet : <field name="myfield" type="builtin:grammar/digits"> <prompt> Please enter something </prompt> <filled> You entered <value expr...

Hello, I have question about using scratchpad file. If I assign scratch pad file for DNIS , How can I jump to another Scratch pad file ? Do I need to use the url like this - "/usr/local/plumvp/config/filename.vxml" ? If this not going to work , what are the other options to deploy the vxml part of t...