Plum IVR Support

Hi, I have one more question with regard to the above context. I am required to play the audio files to customers for whom the outbound calls get queued and need to play the messages to voicemail for unanswered calls. In our application we have initial prompt message(marked in red- in above VXML scr...

Thank you so much for the quick response. I got the clarification.

Our outbound IVR system is implemented using aspx pages and c#. In our VXML script, we play the recorded messages using the "record" element. "We are required to enable the bargein property to true but allow only the DTMF input to interrupt the message by turning off the voice recognition". The prob...