Plum IVR Support

Hello,

I received an error message today that I had never seen before.

"errno: 999 message unexpected jump to a document"

Can I get a little more insight into what this means. Also, is there an area on the site where I can reference error messages?

Thank you!

Hello,

Was this issue resolved? Is it possible for an ANI to get lost through a RESPORG'ed 800 #?

Thanks.

Call transfer is mainly what I'm interested in. I beleive in CCXML you can have a large amount of event states to capture durring a transfer such as when the transfer is dialing or the moment an actual connection occurs. Is it possible to capture an event or even to know when a connection (callee pi...

support wrote:We do not support the CCXML standard nor have any plans to in the near future. However, many of the features of CCXML are already implemented in the current Plum platform.

Just curious, which features of CCXML have been implemented in the Plum platform?

support wrote:We have been able to reproduce this error and have identified it as a bug in the platform. In the next version of the platform, this issue will be fixed.

Thank you for your help, is there a release schedule or time estimate for your next platofrm version?

Thanks! That works.

One more question about this situation,

Is there a way to stop the transfer ringing the callee once it has started? or does it always need to complete?

Thanks

It's very important for my application to record when a user hangs up during a transfer. I am currenty using <catch event="connection.disconnect.hangup"> to submit my form when this occurs. However this only works after the call is connected. If the user hangs up during the ringing the transfer will...

Basically I'm trying to get a timestamp of the exact moment a call is picked up (connected) with a <transfer>. The easiest way I could think of was to get a transfer.duration then subtract it from the already existing disconnect timestamp. however i cannot seem to get the duration to work correctly ...