Plum IVR Support

Thank you very much that you clarified for me this point. How can I connect to my database inside of second vxml before actually querying ? One more question, I've used so far only xml file as a substition of database and used ECMAscript. I connect to my xml file by : <data name="XMLOffender" src="h...

Thank you for your advice.
I have a question. If searching elements thru xml such as all matching last names and prompting to the user back for a selection can't be done inside of vxml or it should be done as querying in my asp, php files ?

Thank you, Viktoriya

Hi, If somebody tried to implement something similar ? Using dtmf user inputs last name, after search, retrieving data consists of three last names with the same sequence of digits from keypad. Assume our database has persons with the last names of ‘Randall’, ‘Sanderson’, and ‘Pane’, where all of th...

I'm working on one vxml file in my Plum application. Now I added another vxml file in scrathpad, but it wasn't added to "Set Application Mapping". So I'm able to use it as can't add to my application.
What should I do to add more vxml files in "Set Application Mapping" ?

Thank you.

Hi,
Are there any already built grammar functions to use keypad for input last name or first name ?
Or can you tell me how I can built the grammar for recognizing last name and first name from the keypad using dtmf.
Thank you.

I don't have URL. I need to validate file from my computer.
How can I do it ?

Could you tell me please, where can I validate my VXML file, but URL.
I was able to do it yesterday on your site and can't find this tool today.

Thanks, Viktoriya

I tried to install plugin to XML Spy xmlspyextras and got a trouble. Istallation process could not find out XMLSpy on my computer. By default it prompted to c:\Program Files\Altova\xmlspy. After I browsed to my location c:\Program Files\Altova\XMlSpy2008\xmlspy, it said "xmlspy was not found on this...