Plum IVR Support

its not a code issue. as i said the other sounds play fine using the exact same script i downloaded the sound from the server again and i can play it on my machine, no problem. is the phone system not able to play sounds over a certain size or is it a streaming issue? is it possible to use mp3s at a...

I just uploaded a 38MB wav file with a nice long speech.
Yet the response is that the phone stays quiet for about a minute anbd then goes on with the interface as if the sound would have played.

what's wrong?

all the other shorter sounds play fine.

is it possibl eto use mp3s to shrink the file?

is it possible to output a mp3 format instead of wav?

very good that worked,

funny that in most code examples i found, the type is not set for the recording.

Ok I see,

the php file works in parts. I had to remove the 'unlink' line as it caused an error.

Still yet, even though I have a file now saved, the file wont play. Media Player, iTunes, Flash all say it's a wrong format or corrupted file.

Why would that be?

little problem here. it seems everything executes fine apart from the fact that the variable used to store the file seems to be empty. where did this go wrong? VXML: <?xml version="1.0"?> <vxml version="2.0"> <form> <record name="myrecording" beep="true"> <prompt> Please record a message after the b...

yep you were right it was blocked it worked on my mobile, now the only thing left is the db request

or i should phrase this better, call a script that doesnt need vxml in it. I tried to expand on some samples on the support website, yet run into en error when I start doing mysql requests (the files are on my server with php and mysql deployed and activated) Here is the code: <?php header("Content-...

do you have an example how to call a php script without having to leave my initial vxml script?

okay i have it down to:: <?xml version="1.0" encoding="UTF-8"?> <vxml version = "2.1"> <var name="callerId" expr="session.telephone.ani"/> <var name="scriptURL" expr="'http://www.resonancedesign.co.uk/cgi/php/updateKeyCode.php?callerId='"/> <var name="inBetween" expr="'&keyCode='"/> <form id="enterK...

caught it its working now

why would it thow that error? I pinned it down to the & in teh string but why is that a problem? There are '' surrounding it.

<var name="inBetween" expr="'&keyCode='"/>

I want to store user input on the side in a database. as it seems (and please correct me if I am wrong) that a submit always jumps out of the script into the file indicated, its not really the slickest solution, or so it seems (two script lanugages in one file, rather not) so I was looking at using ...

if I use a php script to run. DOES the vxml have to be able to jump to the php/vxml file. AND/OR DOES the php script I am executing have to contain an xml 'header' ? I am getting serious errors thrown back at me executing a simple php script. the script executes fine by itself or being called from f...

this did not do the trick it's still silent

I am calling from my office landline where i have to dial out, could that be a problem?