Plum IVR Support

Yeah - that was pretty much what I thought was going on -- I think I'll give up, then, and have them just record an email address instead.

Thanks.

So I wrote a grammar for capturing the email, and put a form around it. It nearly works... simple things seem to be captured, but if you try to spell anything more than about 10 characters long, it spontaneously ends the capture and sticks with what it's captured so far, usually inaccurately. I trie...

Turns out it was the "grammarmaxage" property: needed to set it to 0.

I tried it: the call log says, "Error creating grammar" but doesn't say why. Here's the grammar I made ( http://devtb.com/plumivr/Grammars/email.xml ). I also tried it after removing all the <item>s after the "9", and it still didn't work. Any ideas? Thanks. <?xml version="1.0" ?> <grammar mode="voi...

Hi,

We have a need to capture a caller's email address as an optional step: I notice that in the Field types, there isn't one which lets them spell something (i.e. the same kind of thing for alphanumeric data as "digits" does for numbers).

How would one go about implementing such a thing?

Hi, Actually, I figured it out -- it had more to do with the XmlDocument object in .NET, which was modifying the code without telling me... -- I moved the code into a string instead, added in a DOCTYPE line and posted that, and now it works. So now, the document looks like this: <?xml version="1.0"?...

I have a remote server (ASPX on IIS) which is serving XML for the IVR to use. Having problems getting it to verify, though: for example, for the url: http://devtb.com/plumivr/default.aspx?event=test ...when viewed in a browser, using "view source", the result is this: <?xml version="1.0"?> <vxml ver...