Plum IVR Support

Are you replicating wav files across multiple disk arrays/servers? How reliable is this replication? Is it lazy? I just uploaded a complete set of voices 1. Deleted all files one at a time (male voice) 2. Uploaded replacements (female voice) 3. Tried an outbound call, one of my segments used the mal...

Thank you for looking at this.

I just tried it once this AM and it indeed worked.

On Friday I tried it at least a dozen times and it worked only once.

I will keep an eye on it. If it starts failing again, I will try to record it.

Thanks!

Dave

Please note the same XML in our scratchpad plays fine. The problem only exhibits itself with an outbound call.

Hi, We are trying to develop some dynamic voice messages. We construct VXML with a wav, followed by TTS text followed by 2 wavs. The problem is that when the outbound call plays the prompt, i plays the last wav first instead of the first wav. Specifically we want: wave1 TTS Text wave2 wave3 what you...