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Search found 19 matches

by Sarah
Tue Dec 08, 2009 2:08 pm
Forum: Plum Pre-built Applications Q&A
Topic: Import Overwrite
Replies: 1
Views: 18976

Import Overwrite

My understanding is when you import a new file it completly overwrites the existing file, correct?
If my original d/b had 100 records and my new file has 75 records when I import I will be left with a d/b of 75, correct?
by Sarah
Mon Jun 29, 2009 2:00 pm
Forum: Plum Pre-built Applications Q&A
Topic: POstnet phone numbers
Replies: 0
Views: 16885

POstnet phone numbers

888-276-7863
by Sarah
Mon Jun 29, 2009 11:24 am
Forum: Plum Pre-built Applications Q&A
Topic: Phone numbers not playing back
Replies: 2
Views: 21713

Phone numbers not playing back

I just did a quick test of the new production version of Postnet. I used zipcode 59715. The first location played back is in Helena MT. There is a phone number in the database (as long as I'm looking at the right database) but it is not being played back on the phone. THis is live today so I need he...
by Sarah
Fri Jun 19, 2009 2:20 pm
Forum: Plum Pre-built Applications Q&A
Topic: Address Line 2
Replies: 7
Views: 32525

address line 2

Hi all,

When I look in the d/b I see the full address. I have sent Grae Wilson a screenshot of what I'm seeing.
by Sarah
Fri Jun 19, 2009 9:47 am
Forum: Plum Pre-built Applications Q&A
Topic: Address Line 2
Replies: 7
Views: 32525

Full Address not playing

OK...I concantenanted address 1 and 2 together into a single field. I am still not hearing the full address played. Example: zip 85719 in Tucson AZ, addresss line 1 is "2954 North Campbell Campbell Plaza". All that is being played is 2954 North Campbell. Is there a delay from when you update the dat...
by Sarah
Thu Jun 18, 2009 10:57 am
Forum: Plum Pre-built Applications Q&A
Topic: Address Line 2
Replies: 7
Views: 32525

Address Line 2

Hi All,

I would like for Address Line 2 to be played back ont he IVR. I am not hearing it.
Example - try zipcode 85719

The location in question has Address line 2 filled out: Campbell Plaza

What do I need to do to get Address Line 2 played?
by Sarah
Mon Jun 15, 2009 11:20 am
Forum: Plum Pre-built Applications Q&A
Topic: Search Parameter
Replies: 1
Views: 18616

Search Parameter

Am I correct in assuming that the search function returns the Nearest locations?
How does your Search Parameter work?
by Sarah
Wed May 27, 2009 3:52 pm
Forum: Plum Pre-built Applications Q&A
Topic: General Misc Questions
Replies: 1
Views: 18530

General Misc Questions

OK...I am moving on from the WSDL for now and just using the database as is. So here are my next round of questions: *Can the text to voice speech be set to a male voice? *how to I set an "End Greeting" for the call? *my final three options are to select 1 for "hear again", 2 for "hear next" or 3 fo...
by Sarah
Fri May 22, 2009 3:15 pm
Forum: Plum Pre-built Applications Q&A
Topic: WSDL
Replies: 15
Views: 57273

Serious Uptype Error?

OK...the data is in. I have gone back to my test number 617-712-3999 ext. 1989 I randomly get the following error message..."A serious uptype error has occured. Bad Fetch" So far I have successfully gotten it to play when I use zipcode 64067, but other random zips produce the error. What could be ca...
by Sarah
Fri May 22, 2009 2:37 pm
Forum: Plum Pre-built Applications Q&A
Topic: WSDL
Replies: 15
Views: 57273

Data import

Back to wiping out the existing database. I dont' see a global delete option.
Can you delete the database or tell me how to do it?
by Sarah
Fri May 22, 2009 2:37 pm
Forum: Plum Pre-built Applications Q&A
Topic: WSDL
Replies: 15
Views: 57273

Importing

OK....I see my data now.

I need to wipe out the existing database and do-over with your fields.
So there is no ability to add my own custom fields?
by Sarah
Fri May 22, 2009 11:20 am
Forum: Plum Pre-built Applications Q&A
Topic: WSDL
Replies: 15
Views: 57273

Importing data

Right...I did go to Locations and nothing was there and I have tried calling in on my test number also, again no respone.

But again I got a "Data Import Successful" message.
I am importing a .csv file with the following fields:
storename
storenumber
address
city
state
zip
directions
phone
fax
by Sarah
Thu May 21, 2009 3:21 pm
Forum: Plum Pre-built Applications Q&A
Topic: WSDL
Replies: 15
Views: 57273

WSDL to data import

OK...I give...I am importing my data file.

It says I have successfully updated but I do not see any data in the d/b. Searching via the data manager tool and calling the number also return no results.
How can I verify my successful import? Where did it go?
by Sarah
Thu May 21, 2009 3:00 pm
Forum: Plum Pre-built Applications Q&A
Topic: WSDL
Replies: 15
Views: 57273

custom built app

Is it possible to clone an exisitng custom built app for a new client and build off of that?
by Sarah
Wed May 20, 2009 4:19 pm
Forum: Plum Pre-built Applications Q&A
Topic: WSDL
Replies: 15
Views: 57273

wsdl

My remote url is http://postnet.findlocation.com/results ... h_param=n3

I already have data in the d/b. If you actually copy and paste this url in a browser you will see results.

Is this what you wanted?