We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics

Search found 2 matches

by dhansen
Thu Sep 17, 2009 12:33 pm
Forum: Plum iOn Q&A
Topic: uploading mp3 files to Plum audio repository
Replies: 7
Views: 29841

not mp3 then?

so the instructions stating that mp3 files are compatible is inaccurate? I'm referring to this: http://www.plumvoice.com/docs/dev/developer_reference:audio#2.1_Supported_Audio_Formats, where mp3 is listed. Our problem is the quality of the sound we get when uploaded with 8khz. What is the format tha...
by dhansen
Thu Sep 17, 2009 11:52 am
Forum: Plum iOn Q&A
Topic: uploading mp3 files to Plum audio repository
Replies: 7
Views: 29841

The mp3 audio file should be supported, no?

Ambreen uploaded a mp3 file with the following specs: 32kbps (32khz), mono, CBR mp3, 926 kb. When posted on the Plum hosted site, she got an error message similar to: "Attempting to fetch http://audio.plumgroup.com/root/67956544/67956544_31.wav • Audio segment from the URL http://audio.plumgroup.com...