We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics

Search found 12 matches

by marguin
Wed Dec 02, 2009 3:44 pm
Forum: Plum DEV Q&A
Topic: variable seemingly not updating
Replies: 1
Views: 2407

variable seemingly not updating

I have a scratch pad in which i am sending call logs out to a server that i have running. I have defined a variable at the top of the script outside of any blocks or such. I initially defined it with a value of 'call_received'. i then have an if loop that detects various events such as busy, noanswe...
by marguin
Wed Nov 25, 2009 2:03 pm
Forum: Plum iOn Q&A
Topic: posting call data to external url
Replies: 13
Views: 32394

is there a list of IP addresses that outbound ip traffic from the plum system would be sourcing from? Seem to be multiple as i was just able to get a log entry, then failed 2 times after that.
by marguin
Wed Nov 25, 2009 1:56 pm
Forum: Plum iOn Q&A
Topic: posting call data to external url
Replies: 13
Views: 32394

ok, i think the firewall issue is resolved. getting slightly different error data now. the stuff in bold is highlighted red in the admin ui:: Wed 25 Nov 2009 01:52:59 PM EST: received event: connection.disconnect.hangup: VXI::var_element(name="callerID" expr = "session.telephone.ani&q...
by marguin
Tue Nov 24, 2009 5:16 pm
Forum: Plum iOn Q&A
Topic: posting call data to external url
Replies: 13
Views: 32394

supposedly the permissions are in place, but i am investigating....
by marguin
Tue Nov 24, 2009 5:08 pm
Forum: Plum iOn Q&A
Topic: posting call data to external url
Replies: 13
Views: 32394

ok... i removed that event... now i get this which i think means that the platform cannot hit the server on my side (due to firewall) is my assumption a decent one here? thanks Tue 24 Nov 2009 05:06:09 PM EST: received event: connection.disconnect.hangup: VXI::var_element(name="callerID" e...
by marguin
Tue Nov 24, 2009 5:03 pm
Forum: Plum iOn Q&A
Topic: posting call data to external url
Replies: 13
Views: 32394

ok. here is one of the calls. there are some errors: Tue 24 Nov 2009 04:50:56 PM EST: received event: connection.disconnect.hangup: VXI::var_element(name="callerID" expr = "session.telephone.ani") VXI::assign_element(name="JPREvent" expr = "_ivrinfo") Referenc...
by marguin
Tue Nov 24, 2009 4:54 pm
Forum: Plum iOn Q&A
Topic: posting call data to external url
Replies: 13
Views: 32394

here is what i see when i look at the 'current calls' log for the line. I dial the number and hang up when it transfers to my destination after i get the prompt at the other end: Tue 24 Nov 2009 09:52:09 PM UTC: Call Start ANII 7812095810 DNIS 5622 VURL m DocumentParser::FetchDocument() DocumentPars...
by marguin
Tue Nov 24, 2009 4:44 pm
Forum: Plum iOn Q&A
Topic: posting call data to external url
Replies: 13
Views: 32394

well i am not actually seeing anything in the error log for the line when i have everything "correct" in the scratch pad. is there a way to increase the logging level on a line?
by marguin
Mon Nov 23, 2009 5:02 pm
Forum: Plum iOn Q&A
Topic: posting call data to external url
Replies: 13
Views: 32394

btw

oh and i am putting this right in to the scratchpad.
by marguin
Mon Nov 23, 2009 4:49 pm
Forum: Plum iOn Q&A
Topic: posting call data to external url
Replies: 13
Views: 32394

also related

also in terms of getting error messages, i tried implementing the maintainer meta, is that not supported?

<meta name="maintainer" content="email@domain.com"/>
by marguin
Mon Nov 23, 2009 4:45 pm
Forum: Plum iOn Q&A
Topic: posting call data to external url
Replies: 13
Views: 32394

posting call data to external url

so i am trying to get the system to do an http get to an apache server that i have running on disconnect. Below is the catch section that i am trying to do this with. I have not see any thing in the access log for my server and nothing in the error log for the line on the Plum IVR. Is there somethin...
by marguin
Thu Nov 12, 2009 11:04 am
Forum: Plum iOn Q&A
Topic: Call Logs downloaed?
Replies: 9
Views: 28687

any update to this>?

Is there any update to this topic? I am looking to be able to write a script to pull CDR's and report on them.

thanks.