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by RVPlumVoice
Thu Mar 18, 2010 4:08 pm
Forum: Plum DEV Q&A
Topic: Record call when call is transferred outside
Replies: 1
Views: 4450

Record call when call is transferred outside

I am looking for a solution in IVR that will enable me to record audio between two persons, for example, User A calls to IVR server and wants to contact the support person. So he presses the desired number and the call is then transferred to that help person. Now here is what I want to know. When th...