We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics

Search found 1 match

by cmarnell
Tue Oct 05, 2010 11:57 am
Forum: Plum iOn Q&A
Topic: IVR not recognizing DTMF tones from CDMA phones
Replies: 4
Views: 24551

IVR not recognizing DTMF tones from CDMA phones

We’re having problems with our Plum box not recognizing DTMF input from CDMA cell phones on the Verizon network in our Florida markets. The system will ask the user to enter a number and when the user hits any key they system doesn't acknowledge the key press and times out waiting for user input. Wh...