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Search found 2 matches
- Wed Oct 06, 2010 2:08 pm
- Forum: Plum DEV Q&A
- Topic: Playing music while call is on hold
- Replies: 2
- Views: 7009
Re: Playing music while call is on hold
Thank You for your help.
- Wed Oct 06, 2010 12:50 pm
- Forum: Plum DEV Q&A
- Topic: Playing music while call is on hold
- Replies: 2
- Views: 7009
Playing music while call is on hold
I was wondering if your software supports playing music while a call is on hold. The situation that I need this to work for is as follows: A call is placed to the IVR system and they are transferred to a human (operator) due to incorrect entries. When the (operator) places this caller on hold to che...