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Search found 2 matches
- Tue Jan 08, 2013 1:00 pm
- Forum: Plum iOn Q&A
- Topic: IVR prompts Issues
- Replies: 4
- Views: 33222
Re: IVR prompts Issues
Thanks support team for your answer. We've been able to deal with some of the issues and the ASR sensibility remains the top concern right now. Please see below a message I sent to Troy Signorelli before that he asked me to post here: We are having some serious difficulties using the Plum IVR servic...
- Tue Jan 08, 2013 11:29 am
- Forum: Plum iOn Q&A
- Topic: IVR prompts Issues
- Replies: 4
- Views: 33222
IVR prompts Issues
We are having following recurring issues with our production IVR service; Issues; 1. At times No prompts gets played when you dial-in, even after 10-15 secs of waiting. 2. Unable to turn off the Voice recognitions for users. 3. Voice prompts being cutoff intermittently at varied lengths. 4. Error me...