Plum IVR Support

Dear support team, I'm implementing IVR application where customer can call and listen info about debt. I have integration with PHP and according to return value I receive digits (for example: "125"). These digits are the debt. I also have announcement files in following format: "one hundred", "two ...

Thank you!

Dear support team, I have one question. Is it possible to get transferred number? For example I call from "A" number to "B" number, then make transfer "B" number to "C" number. If I use session.telephone.ani in script I get "A" number. If I use session.telephone.dnis in script I get "C" number. Is i...

Dear support team,

Thank you very much. Now everything OK.

Dear support team,

Thank you for quick response. Now everything work correctly except "session.id". Unfortunately it came with empty value. Could you please help me with this. May be I forgot to add something in my code.

Thanks beforehand.

Dear support team, I need your advice. I'm trying to implement dynamic IVR via VoiceXML in our company. At the moment I have a direct URL to write logs into database. The URL is: http://XXX.XXX.XXX.XXX:9090/Rotocell/index.php?ani=55569854&sid=12fif385&dtmfcode=NAR&password=12345. I need to create 2 ...

Dear support team,

Thank you very much.

Dear support team, I need your advice. I implemented dynamic IVR in VXML. At first page it checks the mobile number status using <subdialog> element. It called URI and regarding to return value redirect customers to appropriate flows. Today we faced issue with URI which based on another server. Ther...

Dear support team,

Everything is working correctly. Thank you very much.

Dear support team, Thank you very much. I just would like to ask one more question. If I need to assign property for first 3 digits (070), should I make changes in <var name="firsttwo" expr="phonenum.substring(0,2)"/> and change it to <var name="firstthree" expr="phonenum.substring(0,3)"/>. Am I cor...

Dear support team, I have one question. I assign variable session.telephone.ani and I see numbers which dial my application. They come with "70" and "77" prefixes. Now I need to assign some property, something like "if number start with 77 goto next hello.vxml else goto next change.vxml". Could you ...

Dear support team,

Thank you very much. I implement catch handler. It works properly. Thanks again for your wonderful support.

Dear support team, I need your advice. I implemented dynamic IVR in VXML. At first page it checks the mobile number status using <subdialog> element. It called URI and regarding to return value redirect customers to appropriate flows. Today we faced issue with URI which based on another server. The ...

Dear support team,

We changed aspx to php and implemented everything on php using your samples. All services is working fine now.

Thank you very much for great help and support.

Dear support team, First, thank you very much for the wonderful support. Everything works fine now. I just have one last request. Could you please advise what changes I should make in a default.aspx file for return valid VXML code? I`d like to set the announcement which would say, that at "You opera...