Plum IVR Support

Hi, Thank you for your response. Just to clarify, we are placing an outbound call from the UK platform to a UK number. However the number to dial is presented in international format (i.e. with country code). Regarding your suggestion: tel:+442071471600;ani=01536214214 this has never worked for us. ...

Hi, We are facing 1 problem with CLID (ANI) and have 1 remark on the number to call for Outbound from the UK platform. Outbound feature is working fine from the UK platform, however we are experiencing inconsistency with the caller ID. Our script is always passing the same values: ...... $server = "...

One more question on the outbound calls. Everything is working fine but there is a delay of about 3 seconds between the moment I answer the call received from Plum IVR platform and the moment it plays the first prompt. Is there any parameter I can modify to reduce this delay? Receiving a call and no...

Thanks! That's exactly what I was missing.

Hi team, You indicate: "Means that you will need a server side script (ie - php, asp, perl) for the start_url and result_url. The Plum IVR outbound system will performs a HTTP POST when requesting start_url and result_url. In order to process a HTTP POST request the web server requires that the page...

Thank you!
Will test this as soon as Outbound feature is activated.

By the way, I submited an online request for Outbound a few days ago.
How/when is that going to be validated (or declined )

Outbound documentation is clearly describing how to modify the Caller Id for US calls.
How can I set the Caller Id for a UK outbound call with a UK domestic number (from your UK hosted platform)?

Thanks,
Bertrand

Thanks - I did try and it does work indeed. I just need to familiarize myself with the interface and Save my application once it has been validated. Back to the speak tag, if I want to write apps that work with any TTS selected, I should use it systematically? It's not going to upset those TTS that ...

Hi, I'm new to PlumVoice and am writing a 1st application to test/validate the platform. I'm fairly familiar with Voxeo and hope Plum will be just as good (or even better...). At the moment I am struggling to activate British English and I do get weird results. I tried xml:lang="en-uk" both in <spea...