Plum IVR Support

Hi,
I need to have a global setup configured in such a way that, during the entire course of conversation between the client and IVR, if user presses say zero, the call has to be transferred.

Please advise.

Hi there,
I would like to split my code into two files. If I created two scratchpads for this. How do I give the path of another file say root file which is also created on a scratchpad.

My question is how do I refer one scratchpad from another.


Thanks

In my case, I am not going to hit any web-server to retrieve .wav files, but followed by the language selection any text/prompts in my vxml script should be pronounced in the corresponding language. Say I have the script........ <?xml version="1.0"?> <vxml version="2.0"> <form> <field name="language...

Hi,
Do the voice files need to be uploaded to PlumIVR? or do they need to be on our web server which sends the required .wav files to PlumIVR upon request.

Please advise.

Hi there,
Please advise how to give an option to the user for choosing a language
like press 1 for english 2 for espanol. and there after how the script should look like

How to define Grammar tag valid inputs based on the size of the array. Below is the code, where by I wasn't sure to define the (1 | 2 | 3...), so i made it till 9, actually the valid inputs are based on the size of the array. How do i define this. Another issue I have in this code is, throw nomatch ...

As part of the http response using the data tag, I receive an xml like <Addresses> <entry>205 W LAUREL ST, Glendale</entry> <entry>20261 E COVINA BLVD, Charter Oak</entry> <entry>201 E MAGNOLIA BLVD, Burbank</entry> <entry>2010 ZONAL AVE, Los Angeles</entry> <entry>2000 W EMPIRE AVE, Burbank</entry>...

Thank you

I have a requirement, during the entire session if the user reaches maximum attempts of a specific count of nomatch noinput. I transfer the call. But this catch block becomes redundant. Is there a better way to do this. And is there a way to store maximum attempts count, globally. Here is sample par...