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Search found 8 matches

by SGTAdmin
Wed Sep 30, 2015 8:48 am
Forum: Plum DEV Q&A
Topic: Callee type detection are not stable.
Replies: 3
Views: 8548

Re: Callee type detection are not stable.

Sometimes plum sends to result_url failed status with callee_type "dialing". This type is not documented on outbounddevguide web-page.
Would you like to describe "dialing" type on devguide? In what cases it should be sent as result?
by SGTAdmin
Mon Sep 21, 2015 4:46 pm
Forum: Plum DEV Q&A
Topic: Callout takes almost 5 minutes to execute
Replies: 2
Views: 7077

Re: Callout takes almost 5 minutes to execute

Hi,

It seems to be working now.

Thanks,
Kavin
by SGTAdmin
Mon Sep 21, 2015 4:41 pm
Forum: Plum DEV Q&A
Topic: Callee type detection are not stable.
Replies: 3
Views: 8548

Callee type detection are not stable.

I initiated a call, but my phone rang just 1 sec and now shows missed call.
Though plum sent result http with callee type voice.
by SGTAdmin
Wed Sep 16, 2015 7:57 pm
Forum: Plum DEV Q&A
Topic: Callout takes almost 5 minutes to execute
Replies: 2
Views: 7077

Callout takes almost 5 minutes to execute

Hi All, We are trying to build an application that needs callout feature and are currently using a test login for this. The issue we are facing is, it takes more than 5 minutes for Plum to make an outbound call after we send the request. This is prohibitive for our application. Is this happening bec...
by SGTAdmin
Fri Aug 23, 2013 4:51 pm
Forum: Plum DEV Q&A
Topic: Pronouncing Dollar amount in Spanish
Replies: 1
Views: 7867

Pronouncing Dollar amount in Spanish

We use <say-as type="currency">USD2.50</say-as> to speak the dollar amount. It works great for English Language, it says "Two Dollars and Fifty Cents" however for Spanish language it says as “dos dólares punto cinqueta” which means “Two Dollars point fifty” instead of "dos dólares y cincuenta centav...
by SGTAdmin
Wed Jul 24, 2013 2:42 pm
Forum: Plum DEV Q&A
Topic: Question regarding 'termtimeout'
Replies: 1
Views: 6141

Question regarding 'termtimeout'

Hi, From the documentation i understand that termtimeout parameter dictates how long should the IVR wait after the first DTMF input is entered by user. However i would like to know what parameter dictates how long should IVR wait if the user does not enter any input. For e.g. in our script on a part...
by SGTAdmin
Wed Jul 03, 2013 7:08 pm
Forum: Plum DEV Q&A
Topic: <say-as type="address"> grammar
Replies: 1
Views: 9906

Re: <say-as type="address"> grammar

Oh i figured out that TTS engine was different for those two configurations.
by SGTAdmin
Wed Jul 03, 2013 7:05 pm
Forum: Plum DEV Q&A
Topic: <say-as type="address"> grammar
Replies: 1
Views: 9906

<say-as type="address"> grammar

I have a scratchpad, were by calling plum (with extension) correctly recognizes the grammar <say-as type="address">500 N Brand BLVD</say-as> but if configure the same scratchpad calling plum (without extension) it doesn't recognize the grammar and it recites the whole thing "say as type...." Please ...