Plum IVR Support

We have a US based 1-800 number configured on our account an addition to a Canadian (CA) DID number. We are getting reliable ANI for calls placed from Canadian cell carriers on the CA DID number, but not on the US 1-800 number. Some carriers (notably Rogers/ATT) seem to work, but Telus and Bell do n...

I was assuming the answering machine scenario. Pity though. I was hoping that there was an error condition that I could signal from within the script that would tell the server to set it's retry state. I am collecting and using the call status information on the result_url callback now for tracking,...

Is there any way that I can tell the engine from an executing script that the call is to be deemed a failure, thereby engaging the redial support? I want to be able to leave a voice message, signal that the voice message was a failure, and have the call engine try to call again after the delay perio...

... which is a simpler form of the script that I had -- which is good. Note that I had tried using "element.textValue" which also should have worked, but it came back with null as well. FYI.

Thanks for your time.

This is an addendum to an earlier post. I am attempting to dereference the following XML object: <?xml version="1.0" encoding="UTF-8"?> <IVRAuthenticationContext> <class>com.spiekerpoint.spider.api.IVRAuthenticationContext</class> <clientAdministratorId/> <name>Sam Electrician</name> <workerId>3</wo...