Plum IVR Support

That helped, thanks.

Can you tell me the preferred audio format for the Plum Platform?

wav/vox, 8khz etc ?

OK - I retyped by hand and do not see any extra characters.
Can you look? I still get content errors

Making progress..now I get error no_ani 0 [13/Dec/2004:10:14:00 -0500] 3627 000001;000;1102950829 DocumentParser::FetchDocument - Parse error in file "http://www.voicexl.com/VoiceXLPlumPortals.vxml", line 4, column 4 - No character data is allowed by content model error no_ani 0 [13/Dec/2004:10:14:0...

I receive the following error today with the same vxml script that has not changed in the last week: error no_ani 2 [13/Dec/2004:08:40:15 -0500] 3627 000001;002;1102945172 DocumentParser::FetchDocument - Parse error in file "http://www.voicexl.com/VoiceXLPlumPortals.vxml", line 31, column 9 - Expect...

That did not seem to help much. My problem is background noise and any slight utterance I make prior to entering spoken digits, words etc. These get recognized as attempts to enter a string of 9 or 5 digits in my dialog for example, when it is clearly not that. Is there a way to trim the sensitivity...

Hi - i had a post on 8/12. Could someone at Plum Support reply?

Thanks!

Thanks - that helped.

Now I get early detection of very slight background being recognized as input. How do I tweak that?

Yes - recognition times are still slow...here a segment of vxml code I am using... <?xml version="1.0" ?> <vxml version="2.0"> <property name="timeout" value="0s"/> <link event="help"> <grammar type="application/x-jsgf" mode="voice"> help </grammar> <grammar type="application/x-jsgf" mode="dtmf"> 0 ...

Thanks - here's a piece of the vxml script I am using <?xml version="1.0" ?> <vxml version="2.0"> <link event="help"> <grammar type="application/x-jsgf" mode="voice">help</grammar> <grammar type="application/x-jsgf" mode="dtmf">0</grammar> </link> <script src="http://www.voicexl.com/VoiceXLPlumPort...

I get grammar errors in my application. I use

<link event="help">
<grammar type="application/x-jsgf" mode="voice"> help </grammar>
<grammar type="application/x-jsgf" mode="dtmf"> 0 </grammar>
</link>



Is this OK?

I tried pressing # after my replies and the delay is still present. Could this have something to do with the recognition accuracy? I noticed for example, that the same application running on TellMe Studio executes faster with better digit recognition rates. For example, speaking a series of nine num...

Recognition times seem very slow for my application (on the order of 2 to 4 seconds per response). Is there anything I can do to speed this up? My input from the caller is limited to 0 - 9 and four or five other words. I use: <link event="help"> <grammar type="application/x-jsgf" mode="voice">help</...

Can you tell me what changes I need to make to my VXML code to accomodate the JSGF grammars available on the Murrow machine? My application currently uses ABNFXML (SRGSXML) grammars.