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Search found 13 matches
- Fri Sep 08, 2006 8:50 am
- Forum: Plum iOn Q&A
- Topic: Answerphone detection in the uk
- Replies: 1
- Views: 5518
Answerphone detection in the uk
Hi there, are there any settings that we can change in order to tweak the answerphone detection algorithm for better performance on UK telephone systems? I realise answerphone detection is a difficult thing to do, but are there any tricks or settings we can do in order to improve our detection rate....
- Tue Sep 05, 2006 11:28 am
- Forum: Plum iOn Q&A
- Topic: Outbound not working?
- Replies: 6
- Views: 11899
- Tue Sep 05, 2006 3:45 am
- Forum: Plum iOn Q&A
- Topic: Outbound not working?
- Replies: 6
- Views: 11899
- Tue Sep 05, 2006 2:49 am
- Forum: Plum iOn Q&A
- Topic: Outbound not working?
- Replies: 6
- Views: 11899
Thanks Adrian for the number format. It's still not working though, driving me mad. I'm using a simple html form to test it <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" > <head> <t...
- Mon Sep 04, 2006 10:11 am
- Forum: Plum iOn Q&A
- Topic: Outbound not working?
- Replies: 6
- Views: 11899
Outbound not working?
Hi There We are using a hosted solution on the UK Plum platform and are currently trying to get the outbound api to dial numbers. We are able to get the system to cue and start calls via queuecall.php , but no calls are successfully placed, so we have a couple of questions. 1) What is the correct fo...
- Fri Aug 18, 2006 4:18 am
- Forum: Plum DEV Q&A
- Topic: transfer events
- Replies: 3
- Views: 5174
transfer events
Hi, I have a specific logic problem, and I'm wondering if anyone can assist in helping me work through it. My application transfers users to a call centre if they make an incorrect input. If the user hangs up BEFORE they speak to a call centre worker, an email is sent to the call centre with the cal...
- Wed Aug 16, 2006 3:19 am
- Forum: Plum iOn Q&A
- Topic: Ring when transfering?
- Replies: 5
- Views: 10381
- Tue Aug 15, 2006 7:57 am
- Forum: Plum iOn Q&A
- Topic: Ring when transfering?
- Replies: 5
- Views: 10381
- Fri Aug 11, 2006 5:44 am
- Forum: Plum iOn Q&A
- Topic: Ring when transfering?
- Replies: 5
- Views: 10381
Ring when transfering?
When my application transfers a caller, no 'ringing out tone' is heard. It's just silence until the transfered call is answered. I'd like to let the caller hear a ringing out tone so that they dont think something has gone wrong and just abandon the call. Any ideas on how to achieve this. We are usi...
- Thu Aug 03, 2006 4:13 am
- Forum: Plum DEV Q&A
- Topic: Sample sizes don't match encoding
- Replies: 7
- Views: 20730
- Thu Aug 03, 2006 2:48 am
- Forum: Plum DEV Q&A
- Topic: Sample sizes don't match encoding
- Replies: 7
- Views: 20730
- Wed Aug 02, 2006 3:14 pm
- Forum: Plum DEV Q&A
- Topic: Sample sizes don't match encoding
- Replies: 7
- Views: 20730
- Wed Aug 02, 2006 11:09 am
- Forum: Plum DEV Q&A
- Topic: Sample sizes don't match encoding
- Replies: 7
- Views: 20730
Sample sizes don't match encoding
I'm using a demo account to evaluate the plum platform but I'm not having any joy with getting wav files to play. I'm convinced my files are in the correct format 8x8, but they just will not play! Does anyone have any idea as to what the problem may be? This is the error in the log... File: http://v...