Plum IVR Support

Sure, I have emailed the URL. Thanks.

Hi Plum team I am having 2 issues using PHP script with VXML. Below is the PHP section of the code. Issues [1] the "VXML Validator" tool complains at line "echo "<?xml version=\"1.0\"?>\n";". However this line I had copied from one of the examples I found on plum voice forum. Error -> "This document...

Hi I am assigning a value to a variable declared in Root.xml but the value gets cleared as soon as the call enters the child document. Looking at the log it looks like it is because calling <goto> on child document reloads Root.xml. Is there a value to pass value from Root to child document other th...

Hi Plum I am getting 405 Method not allowed error when using <subdialog> tag with raw method. Can you please help? Thanks. HTTP/1.1 405 Method Not Allowed - https://ivrpv-vppp.blackhawk-net.com/API/Parent/vxml/API.xml DocumentParser::FetchBuffer - could not open URL: https://ivrpv-vppp.blackhawk-net...

Thanks a lot. That worked

Hi Plum I am getting below error when reading an XML file in our Preprod environment. Code is saved as "SafewayAutomation" in scratchpad. It is assigned to 855-606-3493. I have verified the Javascript code in other editors and cannot find a reason why I am getting this error in Plum Voice. TypeError...

I was able to fix the issue by appending ''+ as below. This fixed the issue.
<assign name="availableBalance" expr="''+getCardBalance.data.balance"/>

We are facing an issue with <subdialog> In the subdialog a field has a value of 15.15. When it is returned to the calling module the value gets changed to 15.149999618530273. Below is the section of code that calls the subdialog passing a few paramters. This subdialog returns a field called availabl...

Great. Can you please give more detail on how to fake the call connection?
We are just looking to get the IVR execution started so not concerned of User input at this point. A "no input" would still be fine.

Sure, below are the details Within a PHP file we are using CURL command to make an outbound call. The outbound call is working great and the call is going to the intended phone number. What we are trying to build here is automated IVR testing using this outbound feature. So we want to send the outbo...

Hi Plum We are trying to find if we can capture the response body and response headers in case of 500s/400s errors when using <data> tag for invoking REST APIs. We know that Plum throws badfetch exception for 500s/400s errors and are handling these exceptions using the catch block as shown below <ca...

Hi Plum We are planning to use http://outbound.plumvoice.com/webservice/queuecall.php for making an outbound call to one of the IVR from a web page once the submit button is clicked on the web page. Everything is working great except one thing.The queuecall sends an outbound call to "phone_number" s...

Hi Can we put our VXML files in Tomcat server on AWS server? In our test environment I tried assigning 8553008634 to a vxml page on Tomcat server in AWS but got below error. The file Root.xml exists but we still get an error as file not found. URL: http://ec2-34-207-235-233.compute-1.amazonaws.com:8...

I have created scratchpad and assigned it the no: 855-202-5604
Appreciate your help.

Hi Plum We are getting below error when using <data> tag. This is the first time we are trying to use <data> tag with headers. Code is being run in our Preprod environment. This document is not valid VoiceXML! No declaration for attribute accept of element data in Entity, line: 9   <?xml version="1....