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Search found 3 matches

by SanofiPasteur
Wed Jun 10, 2015 12:12 pm
Forum: Plum Survey Q&A
Topic: Plum Survey Questions
Replies: 5
Views: 23783

Re: Plum Survey Questions

As far as question about linking, will the customer phone number be available through Plum’s reporting system?
by SanofiPasteur
Wed Jun 10, 2015 8:26 am
Forum: Plum Survey Q&A
Topic: Plum Survey Questions
Replies: 5
Views: 23783

Re: Plum Survey Questions

In regards to the question regarding files, my concern is that we have a large call volume and want to ensure that the application is able to hold all of the files. This being said we weren't sure if there was a space limit on the amount of individual survey's and audio recordings that can be held.
by SanofiPasteur
Mon Jun 08, 2015 2:12 pm
Forum: Plum Survey Q&A
Topic: Plum Survey Questions
Replies: 5
Views: 23783

Plum Survey Questions

1. How do we link individual surveys back to the customer service agent? 2. How many files will plum survey be able to hold? Is there a size limit to each file and how many can the server itself hold? 3. What is the contacts sections of the site used for? Just customer info? if these questions could...