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Search found 2 matches

by Mypetcode
Wed Sep 30, 2015 9:21 pm
Forum: Plum DEV Q&A
Topic: How to use credit and call transfer?
Replies: 9
Views: 31535

Re: How to use credit and call transfer?

Hi, I believe that there may be a miscommunication in the details as I was told by a Plum representative that the IVR system was capable of making the 5 simultaneous calls. Here is a more descriptive explanation of how the system worked on the previous IVR system, hopefully it can help clarify any i...
by Mypetcode
Wed Sep 30, 2015 7:52 pm
Forum: Plum DEV Q&A
Topic: How to use credit and call transfer?
Replies: 9
Views: 31535

Re: How to use credit and call transfer?

Hi, Here is a more detailed explanation of how the phone system worked with previous IVR provider. I ran this by one of your representatives and he did say that the system was capable of completing this process so there may be a miscommunication here. Here is the explanation: I sell a pet collar tag...