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Search found 6 matches

by emyhre
Tue Mar 15, 2016 1:27 pm
Forum: Plum DEV Q&A
Topic: A/B script testing?
Replies: 3
Views: 7039

Re: A/B script testing?

Ah, ok thanks. I wouldn't really consider date comparison an A/B experiment since you're necessarily not getting the same mix of users and other external conditions, but I understand how it can still be useful. I was hoping that the feature was something like Google Analytics experiments which facil...
by emyhre
Mon Mar 14, 2016 6:26 pm
Forum: Plum DEV Q&A
Topic: A/B script testing?
Replies: 3
Views: 7039

A/B script testing?

The welcome screen to VoiceTrends in Plum Dev says that it can be used to perform A/B experiments on scripts. Yet I don't see anything in the documentation or in VoiceTrends that looks like it does that.

How do you set up an A/B test with VoiceTrends?

http://www.plumvoice.com/docs/voicetrends/start
by emyhre
Wed Dec 09, 2015 7:38 pm
Forum: Plum DEV Q&A
Topic: Authenticating the Plum Voice IVR Client
Replies: 1
Views: 6377

Authenticating the Plum Voice IVR Client

I've searched the forum and documentation but didn't see this addressed. How can our server application that serves the VXML authenticate that the client is the Plum Voice IVR interpreter, and not some other (unauthorized) client? For example, can you pass client certificates, or basic auth credenti...
by emyhre
Fri Dec 04, 2015 5:10 pm
Forum: Plum DEV Q&A
Topic: XMLHttpRequest from VXML page?
Replies: 3
Views: 9043

Re: XMLHttpRequest from VXML page?

Thanks for the response. Our processor's API returns JSON, not XML. If I'm reading it right, that example shows a server-side script being deployed on our environment. This would defeat the point of using Plum services to maintain PCI compliance when gathering card data. Is it possible to deploy our...
by emyhre
Thu Dec 03, 2015 6:37 pm
Forum: Plum DEV Q&A
Topic: Handle JSON on the response of a <data> call?
Replies: 1
Views: 6377

Handle JSON on the response of a <data> call?

In lieu of a client-side remote server call (see my other post), I'm looking for alternatives to post sensitive payment card data to our card processor, without having it enter our processing environment. If we can format the post correctly, our card processor can accept the payment card details and...
by emyhre
Thu Dec 03, 2015 6:30 pm
Forum: Plum DEV Q&A
Topic: XMLHttpRequest from VXML page?
Replies: 3
Views: 9043

XMLHttpRequest from VXML page?

I think I've seen (in some rather old threads) that XMLHttpRequest is not supported in Voice XML. Is that universally true or is that a Plum-specific policy? Is there any way to make a call to a remote server using client-side javascript, from a VXML page? The use case we're looking to solve is to p...