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Search found 9 matches

by thomas.carroll
Fri Jul 28, 2017 2:01 pm
Forum: Plum Fuse+ Q&A
Topic: SOAP request
Replies: 3
Views: 15865

SOAP request

Team i am attempting to utilize the SOAP tool within the call flow. I am testing the call using your SOAP tester that PlumVoice offers. the call is set up in the flow under Stellar ACH IVR.
by thomas.carroll
Wed Jun 07, 2017 12:06 pm
Forum: Plum Fuse+ Q&A
Topic: Soap Api failing
Replies: 1
Views: 4069

Soap Api failing

Team, I am attempting to set up a Soap call to our ACH processor, I have been testing the calls in the Soap tester with plum voice and it continues to fail. I have everything set up in the flow Named Stellar ACH IVR. the credentials it is under is itmgrs@stellarrecoveryinc.com Please advise.
by thomas.carroll
Fri May 19, 2017 8:48 am
Forum: Plum Fuse+ Q&A
Topic: Return is formatted as urlencoded
Replies: 2
Views: 4584

Return is formatted as urlencoded

the return we are receiving is not in a format that is supported by default. Do you have any recommendations to pull information from it? i am using the itmgrs log in. below is an example of a return we are receiving. UMversion=2.9&UMstatus=Approved&UMauthCode=018000&UMrefNum=1544346229&UMavsResult=...
by thomas.carroll
Thu May 18, 2017 9:11 am
Forum: Plum Fuse+ Q&A
Topic: Rest API call not seeming to function
Replies: 4
Views: 5836

Re: Rest API call not seeming to function

I was able to pull the Information from the return.

can you please look at my comparison on the menu page of the PmtAmt and the SRI_Rest.Balance for some reason the comparison is not returning what it should.
by thomas.carroll
Wed May 17, 2017 11:27 am
Forum: Plum Fuse+ Q&A
Topic: Rest API call not seeming to function
Replies: 4
Views: 5836

Re: Rest API call not seeming to function

I have attempted to call the return data as you suggested. can you please exam what i have implemented and see why I am not receiving the expected returns.
by thomas.carroll
Tue May 16, 2017 3:12 pm
Forum: Plum Fuse+ Q&A
Topic: Rest API call not seeming to function
Replies: 4
Views: 5836

Rest API call not seeming to function

Team I am attempting to use my Rest api when i make the call i am not seeing any returns. I am using my itmgrs credentials, and the initial ivr script. you can test with 3476585 as a file number.
by thomas.carroll
Fri May 12, 2017 11:39 am
Forum: Plum Fuse+ Q&A
Topic: API call not returning information
Replies: 3
Views: 4970

Re: API call not returning information

I am using the itmgrs account the 'Initial Stellar IVR' you can test with the file number "3476585" We were utilizing Plum Voice's sop test and while looking at the raw data it does not appear that the parameters are being sent through to the API. Also with in the Application when i attempt to test ...
by thomas.carroll
Tue May 09, 2017 2:49 pm
Forum: Plum Fuse+ Q&A
Topic: API call not returning information
Replies: 3
Views: 4970

API call not returning information

I have set up my soap call and set my parameter to send my consumers account number, then set up a assign variable table to assign the returns but when i test the variables that i assign i am not getting any output.
by thomas.carroll
Tue May 09, 2017 11:55 am
Forum: Plum Fuse+ Q&A
Topic: Phone Number on Deployment
Replies: 1
Views: 3847

Phone Number on Deployment

I am attempting to deploy my initial IVR. When i attempt to assign a phone number to the Application it says that it is has saved properly. When i attempt to make a phone call to the IVR it says an unexpected error has occurred. When i return to the deployment page there is no phone number associate...