I've been testing since earlier this morning and it seems to be working well.
Thanks for your help with this important update!
Scott
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Search found 20 matches
- Fri Sep 07, 2018 10:15 am
- Forum: Plum DEV Q&A
- Topic: Header value being truncated when using <data>
- Replies: 5
- Views: 7803
- Wed Aug 29, 2018 3:56 pm
- Forum: Plum DEV Q&A
- Topic: Header value being truncated when using <data>
- Replies: 5
- Views: 7803
Re: Header value being truncated when using <data>
Thanks...
Can you give me an ETA on when I can expect a response? My development is stalled until I can support authentication to my API.
Can you give me an ETA on when I can expect a response? My development is stalled until I can support authentication to my API.
- Tue Aug 28, 2018 11:06 am
- Forum: Plum DEV Q&A
- Topic: Header value being truncated when using <data>
- Replies: 5
- Views: 7803
Header value being truncated when using <data>
Hi Support Team, I need your help re: the following code segment: <log> <value expr="header_str"/> </log> <data name="resp_nearest" src="{{appURL('api/v1/schedule')}}" accept="application/json" method="raw" enctype="application/json" headersexpr="header_str" rawexpr="getNearestVisitString(orgid, car...
- Thu Apr 12, 2018 8:03 am
- Forum: Plum DEV Q&A
- Topic: Reprompt not working?
- Replies: 4
- Views: 7221
Re: Reprompt not working?
Thanks. I want the termchar to be active throughout the application and I inform the caller at the main greeting that they can use the termchar to speed up data entry. However, in this case, when they enter the termchar, it seems to "trip up" the FIA causing it to use the termchar as input for the n...
- Wed Apr 11, 2018 10:41 am
- Forum: Plum DEV Q&A
- Topic: Reprompt not working?
- Replies: 4
- Views: 7221
Re: Reprompt not working?
UPDATE - it turns out the reprompt for fld_startdate is working. The issue is about the termchar. Here's what appears to be happening: 1 - user enters '040118#' for fld_startdate 2 - IVR accepts '040118' as input for fld_startdate 3 - IVR uses trailing termchar as input for next field, fld_starttime...
- Wed Apr 11, 2018 10:25 am
- Forum: Plum DEV Q&A
- Topic: Reprompt not working?
- Replies: 4
- Views: 7221
Reprompt not working?
Hi Suport Team, I have two questions regarding the code excerpt below: 1 - the caller enters '040118#'. Why doesn't this pass the grammar check (termchar is set to #)? 2 - Why isn't this reprompt working? Instead of reprompting for fld_startdate, the dialog moves onto the next field (fld_starttime)....
- Wed Mar 28, 2018 4:55 pm
- Forum: Plum DEV Q&A
- Topic: Use of termmaxdigits
- Replies: 1
- Views: 3819
Use of termmaxdigits
Hi Support Team, I'm attempting to use the termmaxdigits property to eliminate timeout pauses after the caller has entered their input value. Here's a partial example of my field definition: <field name="cgID" type="digits?maxlength=8"> <property name="termmaxdigits" value="true" /> <prompt> <audio ...
- Mon Mar 26, 2018 1:26 pm
- Forum: Plum DEV Q&A
- Topic: Can a field have multiple prompts?
- Replies: 2
- Views: 4372
Re: Can a field have multiple prompts?
Thanks for your help!
- Mon Mar 26, 2018 11:12 am
- Forum: Plum DEV Q&A
- Topic: Can a field have multiple prompts?
- Replies: 2
- Views: 4372
Can a field have multiple prompts?
Hi Support Team, Can a create a field that plays condition-specific prompts? For example: <field name="fld_service" type="digits?maxlength=2"> <prompt cond="variable1 == TRUE'"> <audio expr="audio_file1"> <value expr="audio_tts_prompt_1"/> </audio> </prompt> <prompt cond="'variable1 == FALSE'"> <aud...
- Fri Jan 26, 2018 8:28 am
- Forum: Plum DEV Q&A
- Topic: Get response body when using <data> and HTTP response != 2xx
- Replies: 5
- Views: 6527
Re: Get response body when using <data> and HTTP response !=
Ok - thanks. Are there plans to add this feature? If not, how do I submit an enhancement request?
- Thu Jan 25, 2018 11:00 am
- Forum: Plum DEV Q&A
- Topic: Get response body when using <data> and HTTP response != 2xx
- Replies: 5
- Views: 6527
Re: Get response body when using <data> and HTTP response !=
Thanks. Can I get access to the response body as well? When my app responds with HTTP code 5xx there is additional error info within a JSON string contained in the response body.
Thanks...Scott
Thanks...Scott
- Fri Dec 22, 2017 11:35 am
- Forum: Plum DEV Q&A
- Topic: Get response body when using <data> and HTTP response != 2xx
- Replies: 5
- Views: 6527
Get response body when using <data> and HTTP response != 2xx
Hi, My app server uses HTTP response codes 5xx to indicate 'normal' application errors (e.g., missing request data, failed business rule, etc). In these cases, the HTTP response contains error data that I'd like to use in the VXML script. Can I get access to the HTTP document response data (JSON dat...
- Wed Dec 20, 2017 12:42 pm
- Forum: Plum DEV Q&A
- Topic: How to pause for caller input
- Replies: 1
- Views: 3335
How to pause for caller input
Hi Folks,
I have a user activation script that requires the caller to enter a code that we send via email. I'd like to provide the user extended input time while they retrieve this code from the email.
What's the recommended way to accomplish this?
Thanks for your help!
Scott
I have a user activation script that requires the caller to enter a code that we send via email. I'd like to provide the user extended input time while they retrieve this code from the email.
What's the recommended way to accomplish this?
Thanks for your help!
Scott
- Thu Dec 07, 2017 3:04 pm
- Forum: Plum DEV Q&A
- Topic: How do I use TTS to speak a number as digits?
- Replies: 3
- Views: 4898
Re: How do I use TTS to speak a number as digits?
Ok - got it. Thanks for your help and quick reply!
- Thu Dec 07, 2017 2:32 pm
- Forum: Plum DEV Q&A
- Topic: How do I use TTS to speak a number as digits?
- Replies: 3
- Views: 4898
How do I use TTS to speak a number as digits?
Can I do this:
<say-as type="number: digits">
<value expr="cg_pin"/>
</say-as>
if I'm using the AT&T Natural Voices TTS engine?
If not, how do I do it?
Thanks...Scott
<say-as type="number: digits">
<value expr="cg_pin"/>
</say-as>
if I'm using the AT&T Natural Voices TTS engine?
If not, how do I do it?
Thanks...Scott