Plum IVR Support

Hi, We are trying to setup a shortcut in our app to go to a call center number if given a DTMF input from the user. 1) Is there a way to set things up so that even if input is being collected a shortcut can be used? Almost our entire application is for collecting inputs, so we'd like customers to be...

Hello, I came across this thread regarding security options for using FUSE: https://support.plumvoice.com/viewtopic.php?f=20&t=469492&p=543787&hilit=security#p543787 One recommendation was: "Lastly, opting into our PCI environment is the highest security we offer. We recommend this for customers who...

Hello,

Just wanted to follow up here and see if you had any guidance on how to use Stripe test keys.

Rohan

Thanks for the reply. Here is a message from the account owner: the key issue is: ```After logging in go to the My Account page and expand the section titled OAuth Tokens. You should see a button for Add OAuth Token. This should redirect you to Stripe to add Fuse+ to have access to your Stripe accou...

We have a live Stripe account account processing transactions outside of Fuse.

We would like to test a Fuse flow with our test credentials so that we can use test card numbers.

Can you please outline how we can import our Stripe test keys?

Hi, We are testing the Stripe integration with Fuse+ and in following the flow noticed that a call is made to Stripe to retrieve the current balance to be paid. Does this mean that the payment amount if using the Stripe integration must be stored at Stripe? If so, what is the best way to do this? He...