Plum IVR Support

We are currently doing some work that has required us to use Plum Fuse+ to hit our API with fuse+ REST modules, but we are getting an "Uncaught event: error.badfetch.http.500" error in the Logs when we attempt to fire off the request. Normally, we would find the problem in our API that was causing a...

Also I'm now wondering if there is a way to set a default path for any custom errors that are unhandled.

Thanks!

Hello, We are transacting with the Stripe API through REST modules, and when a call to charge a card receives what is a legitimate (though non-200) response the IVR system errors out without allowing the opportunity for us to handle the response (as far as we can tell). This does not happen with Aut...

Is there a way to export a clone of a particular application that we can use for safe keeping that can be stored locally. If so, how do we go about getting that, as well as, re-uploading the app.
Any help is greatly appreciated.

Hi, I am sending a text to callers and noticed that with US numbers the country code is not included in session.telephone.ani. Is this the case with international numbers as well? Can I expect international numbers to come with country code included, or is there some other part of the session.teleph...

Thank you! I'm not sure what is different about what we tried when we attempted to use shift(), but this worked for us. Much appreciated.

Thank you very much this did the trick!

Hello, Currently we are calling an endpoint in our own API to find a list of nearby locations to a particular device. The response will always be either an empty array or a JSON array with location objects. The example is a response containing only one location. Things seem to be working fine, and w...

I am sending a POST_RAW request to Authorize.net's API, expecting a JSON response back. The request goes through and receives a successful transaction response from Authorize.net formatted in JSON, but I am getting an JSON body parse error. I am confused because it seems everything has worked, and I...

My team has been working on integrating Fuse+ with a 3rd party payment API, and our calls before getting to the relevant REST modules are around 2 minutes long at this point, requiring someone to sit and type in the same information over and over again for each test. This means making even very mino...