Plum IVR Support

Hi - I've seen some posts with regards to creating a prompt that asks users to say their email address. Unfortunately these look like they were from 2008, so my guess is outdated. The outcome of the applications they were attempting to create doesn't look successful. Given Fuse+ current capabilities...

Hello - when attempting to trigger an SMS message after input via IVR of the mobile number, rather than the SMS getting triggered, it's generating an email with the below in the body:

Here is the response : [object Object]

Baghlay ma !

Any ideas?

Hello -

Any suggestions for a method/module to use for an "exit survey" (reason for cancelling)? Ideally, this would be something that is also easy to report out of (x% chose "too expensive", y% chose "not enough features", etc).

Thank you!