We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics
Search found 1 match
- Tue Aug 21, 2018 12:38 am
- Forum: Plum DEV Q&A
- Topic: VoiceXML/IVR Best Practices
- Replies: 3
- Views: 9281
Re: VoiceXML/IVR Best Practices
2) Set a low sensitivity value if you believe background noise (i.e. coughing) will be a factor in your application. Setting a low sensitivity will help see phenq here capture inputs when the caller is in a noisy environment. Typically, a value of 0.3 or 0.4 should suffice in this situation. 4) Set...