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- Thu Jun 27, 2019 11:48 am
- Forum: Plum DEV Q&A
- Topic: Not getting caller ID name passed along
- Replies: 1
- Views: 6610
Not getting caller ID name passed along
when we switched to your service, some customers are no longer receiving the name of the caller on their caller ID, just the phone number. We had this working in the past. Do you send the ANI in a format different other carriers/providers? Is there anything we can do on our side to fix this?