Plum IVR Support

Sorry,

is that find?

PLUM block: ip = 69.25.xxx.xxx to 69.26.xxx.xxx

or your block is:


Sorry for that.
Thanks.
Omar.

Hello folk,
One question,
Are there a maximum of campaign for creating by account? or active campaign by account?
I am working with campaigns now, and I want to be sure how they work.
Thanks.
Omar.

Hi Folk, I am reading the documentation and I don't find in the queuecall.php parameters the Campaign_name. I can see this parameters in queuecalls.php (I don't use it) I have two question about that: 1)Always calls will go to default Campaign if I am using queuecall.php? 2) Can I send a different C...

Ok, so I only need to check:

ip = 69.25.xxx.xxx to 69.26.xxx.xxx

Thanks.
Omar.

Hello folk, I will put in production my application soon and I will need to check that the unique "server" that call to my call_start_callback, call_result_callback and call_xxxx_callback IS PLUM, so I am getting the ip address of you host in php. In my test I always got "remoteAdd=69.25.74.83" My q...

Now YES!!!
the problem was when I save my file, now I save my file in UTF-8 and the French Voice works fine.

Thanks!!

I am using French and Spanish characters including in UTF-8 like:
ñ-ç-è-é-à-ô-ó

Let me know if I need to add something more. In my system I open the files with multi-edit or ultra edit and I see the correct character, I write the file with php.

Thanks.
Omar

Hello folk, I am testing Spanish and French voice, and I got the same problem that some days ago, I am sending the vxml, but it didn't work fine, now I added the encoding: <?xml version="1.0" encoding="utf-8"?> <vxml version="2.0"> <var name="sessionid" expr="session.id"/> <var name="confirm" expr="...

Hello guys, Please when you see this issue, could you explain how PLUM works whit the date, because I am working in a Canada system and we have 3 different timezone, and I think that if I send you the datetime in -0500 I will wait back for a datetime in -0500, the same thing if I send the datetime i...

Hi all, I think that you have some DTS issue with the new time. I am sending this to PLUM: POST /webservice/queuecall.php HTTP/1.0 Host: outbound.plumgroup.com User-Agent: ioncms.com Api Content-Type: application/x-www-form-urlencoded Content-Length: 373 login=XXXX pin=xxxxxxx phone_number=tel:+xxxx...

SORRY FOR THAT, I found the problem in my script.
Thanks.
Omar.

Hello folk, Do you have some news about that? I tried to use the alternative parameters, but it not the same. For example if I post one call now and the expired time will be tomorrow, PLUM could do it in any time, for example at 06:00 or 22:00 and my system always want to limit this time for example...

Hello, I am having some problem with the call_result callback. PLUM did the call, but I could get the result of them. I am sending: POST /webservice/queuecall.php HTTP/1.0 Host: outbound.plumgroup.com User-Agent: ioncms.com Api Content-Type: application/x-www-form-urlencoded Content-Length: 315 logi...

I would to like to know if PLUM team has seen this requirement and if they have some news about that. (like date of implementation) I think that we can do it our script, but we are doing 2 times the same work, because PLUM do that for you system, and each client has to do that for the client system ...

Please let me know that:

Are there some code for to finish (force a disconnect) the call after finish the message?

Thanks.
Omar.