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Search found 3555 matches
- Fri Jun 13, 2003 1:54 pm
- Forum: Plum DEV FAQs
- Topic: Can grammars include punctuation?
- Replies: 0
- Views: 22365
Can grammars include punctuation?
Generally speaking grammars will ignore punctuation. Ignore meaning any punctuation placed in a grammar will be thrown out by the speech recognition engine and no results will ever contain that punctuation. An example of punctuation being ignored would be: <grammar type="application/jsgf">( Hello, W...
- Fri Jun 13, 2003 1:54 pm
- Forum: Plum DEV FAQs
- Topic: What are the requirements for a legal VoiceXML document?
- Replies: 0
- Views: 22862
What are the requirements for a legal VoiceXML document?
A legal VoiceXML document must - contain well-formed XML (see http://www.w3.org/TR/2000/REC-xml-20001006#sec-well-formed ) - be valid with respect to a VoiceXML DTD (Document Type Description) To be valid, the document must have (at a minimum) - an XML prolog - a <vxml> root element (with "version" ...
- Fri Jun 13, 2003 1:54 pm
- Forum: Plum DEV FAQs
- Topic: Does my VoiceXML document need to have a DOCTYPE declaration
- Replies: 0
- Views: 22106
Does my VoiceXML document need to have a DOCTYPE declaration
All VoiceXML documents run under the Plum VP are validated using the appropriate DTD for the platform version; if your document contains some other DOCTYPE declaration, that DOCTYPE declaration is ignored and your document is validated against the platform DTD. If you which to utilize the document v...
- Wed Jun 11, 2003 5:22 pm
- Forum: Plum iOn FAQs
- Topic: Why doesn't the "Save As..." button work in the we
- Replies: 0
- Views: 21786
Why doesn't the "Save As..." button work in the we
The "Save As..." button will only work under IE. Future versions of the administrative UI may hide the "Save As..." button for browsers that do not support this feature.
- Wed Jun 11, 2003 4:13 pm
- Forum: Plum DEV FAQs
- Topic: After the caller has hung up, is there any way for me to per
- Replies: 0
- Views: 23136
After the caller has hung up, is there any way for me to per
Use <catch> to trap the disconnect by catching the connection.disconnect event. For example: <catch event="connection.disconnect"> <!-- clean up --> <submit next="close_session.php" namelist="session_id"/> </catch> This could be used to call the server script close_session.php to clean up and close ...
- Wed Jun 11, 2003 4:12 pm
- Forum: Plum DEV FAQs
- Topic: When should I break my VoiceXML application into multiple do
- Replies: 0
- Views: 21846
When should I break my VoiceXML application into multiple do
In general, it's probably best to break your application into smaller pieces that each perform a logically discrete task (as you would with any programming language). You can gain some measure of efficiency in your dialog transitions (e.g. with <goto>) by keeping them within the same document (such ...
- Wed Jun 11, 2003 4:11 pm
- Forum: Plum DEV FAQs
- Topic: How can I quickly test and debug my ECMAscript expressions?
- Replies: 0
- Views: 22276
How can I quickly test and debug my ECMAscript expressions?
For some ECMAScript (Javascript) expressions, it may be easier to develop and test your script in a separate web page, which you then test using your web browser. To test ECMAScript within your VoiceXML code, use the <value> tag along with text to speech to have the platform read the values of key e...
- Wed Jun 11, 2003 4:10 pm
- Forum: Plum DEV FAQs
- Topic: Are grammars case-sensitive?
- Replies: 0
- Views: 22056
Are grammars case-sensitive?
No. Grammars are meant to define the set of valid utterances and/or key presses for an input item (<field>, <link>, etc.). Neither of these input modes has any notion of case.
- Tue Jun 10, 2003 2:38 pm
- Forum: Plum DEV FAQs
- Topic: What is the validator and how do I use it?
- Replies: 0
- Views: 21991
What is the validator and how do I use it?
The validator is a useful little tool built into the Plum Voice Platform that lets you validate your VoiceXML code and scripts against the Plum VP DTD before you actually pick up the phone and dial into them. When configuring a DNIS from within the Plum VP Configuration UI, there is a "Validate" but...
- Mon Jun 09, 2003 4:06 pm
- Forum: Plum iOn FAQs
- Topic: What kind of T1 line should I order from my phone company?
- Replies: 0
- Views: 21759
What kind of T1 line should I order from my phone company?
You generally have a choice of T1 line protocols from your telephony provider. There are two major types of T1 lines. The cost and features of each type of service vary by telephony provider. channelized T1 Also known as cT1 or "robbed bit" T1 line, because the system "steals" bits from the data str...
- Mon Jun 09, 2003 3:47 pm
- Forum: Plum iOn FAQs
- Topic: How many ports can I run on a single Plum server?
- Replies: 0
- Views: 22685
How many ports can I run on a single Plum server?
With the standard Plum Voice server system configuration, we have successfully run up to 96 ports on a single CPU 1.2G PIII server. The system capacity is more frequently limited by physical space for telephony interface cards rather than by system load. The HP Proliant DL280 system chassis can fit ...
- Mon Jun 09, 2003 3:46 pm
- Forum: Plum iOn FAQs
- Topic: Does the Plum Voice Platform support caller ID?
- Replies: 0
- Views: 21956
Does the Plum Voice Platform support caller ID?
The Plum Voice Platform supports both caller ID (ANI) and dialed number information (DNIS or DID). However, in order to take advantage of this support, your telephony provider must provide these features as part of their service. Support also varies by telephony interface protocol: - Analog (POTS) l...
- Mon Jun 09, 2003 10:42 am
- Forum: Plum DEV FAQs
- Topic: Is VXML the most suitable solution for my application?
- Replies: 0
- Views: 21967
Is VXML the most suitable solution for my application?
Voice XML is a very flexible way to create an automated telephony solution. Here are a few guidelines that might help you decide if it is the right technology to develop your application with. VoiceXML applications are well suited for enterprises that need: - Standards-based integration with databas...
- Fri Jun 06, 2003 11:53 am
- Forum: Plum iOn FAQs
- Topic: Does the Plum Voice Platform support HTTPS/SSL?
- Replies: 0
- Views: 22901
Does the Plum Voice Platform support HTTPS/SSL?
Yes. Please note that the platform will even retrieve pages from HTTPS sites without certificates issued from a certificate authority. If you are having problems retrieving content from an HTTPS site, you can test the page retrieval by using the Netscape (http://www.netscape.com/) or Mozilla (http:/...
- Fri Jun 06, 2003 11:50 am
- Forum: Plum iOn FAQs
- Topic: Why does the platform have more than one ethernet port?
- Replies: 0
- Views: 21547
Why does the platform have more than one ethernet port?
On systems built on the HP ProLiant DL380, there are three ethernet ports: two built into the motherboard and one on a PCI card (which it shares with a video port and a PS/2 port). The two built into the motherboard are standard interfaces for the server: in most cases you should only have to plug i...