Plum IVR Support

OK, great. So I should be able to have a prompt set a variable based on dtmf before the form that does the transfer to set the recordcall property based on user input to determine whether or not to start the recording. It would be better if that could be done during the transfer but it is my underst...

I’ve gone through the documentation and forums and can’t seem to find the answer I need. Unfortunately, all the terms I would need to use to search the forums are deemed too common and don’t return any results. We are interested in adding the following workflow to our system: 1) Our user initiates a...