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Search found 21 matches
- Fri Jun 04, 2004 10:04 am
- Forum: Plum DEV Q&A
- Topic: why is there a delay at the beginning of Outbound call?
- Replies: 4
- Views: 8805
- Thu Jun 03, 2004 1:27 pm
- Forum: Plum DEV Q&A
- Topic: questions regarding HTTPS/SSL usage...
- Replies: 5
- Views: 13871
error with verifying certificate
When Plum tries to access an https site with a self-signed certificate, the following error appears: Thu 03 Jun 2004 01:00:32 PM EDT (000000;000;1086281939) [inet] ERROR: Error fetching document due to SSL certificate problem, verify that the CA cert is OK I'm assuming Plum does not recognize self-s...
- Wed Jun 02, 2004 6:38 pm
- Forum: Plum DEV Q&A
- Topic: how do I reduce the initial delay for outbound calls?
- Replies: 1
- Views: 4463
how do I reduce the initial delay for outbound calls?
For outbound calls, there is a long pause after the user says Hello and before the script starts. How can I reduce this time?
- Thu May 27, 2004 2:04 pm
- Forum: Plum DEV Q&A
- Topic: questions regarding HTTPS/SSL usage...
- Replies: 5
- Views: 13871
questions regarding HTTPS/SSL usage...
Under the FAQ, a question is posted as to whether Plum supports HTTPS/SSL. In the response, it says: "Yes. Please note that the platform will even retrieve pages from HTTPS sites without certificates issued from a certificate authority. If you are having problems retrieving content from an HTTPS sit...
- Wed May 26, 2004 1:39 pm
- Forum: Plum DEV Q&A
- Topic: outbound call queueing and answering machine questions
- Replies: 0
- Views: 5819
outbound call queueing and answering machine questions
If multiple calls are queued, all to the same phone number, will the system ensure the calls occur one at a time - or will they all go out at the same time, assuming multiple channels are available? Why would the system recognize a device as an answering machine in one case and voice in another, whe...
- Wed May 26, 2004 1:26 pm
- Forum: Plum DEV Q&A
- Topic: can I transfer to an extension instead of a phone number?
- Replies: 2
- Views: 5839
can I transfer to an extension instead of a phone number?
Is it possible to use the transfer tag to transfer to an extension - ie, have the extension dialed after the initial call to the main line.
There is no direct line to the phone - the only way to access it is to go through the main line and dial the extension number.
There is no direct line to the phone - the only way to access it is to go through the main line and dial the extension number.
- Thu May 20, 2004 2:47 pm
- Forum: Plum DEV Q&A
- Topic: how do I catch errors that occur a certain number of times?
- Replies: 1
- Views: 4639
how do I catch errors that occur a certain number of times?
I am trying to reprompt the user when they enter the first 2 invalid numbers, after the 3rd invalid number, I use <submit> to go to a 'goodbye' script. If the number is valid, the rest of the script is executed. However, I cannot get the script to quit after 3 invalid numbers. It quits after 3 nomat...
- Mon May 17, 2004 2:38 pm
- Forum: Plum DEV Q&A
- Topic: why is <reprompt/> replaying previous fields?
- Replies: 2
- Views: 6051
- Fri May 14, 2004 11:31 am
- Forum: Plum DEV Q&A
- Topic: why is <reprompt/> replaying previous fields?
- Replies: 2
- Views: 6051
why is <reprompt/> replaying previous fields?
I thought <reprompt /> was only supposed to replay the prompts from within the same <field>. However, I have a voiceXML file with some introductory text, then multiple questions, where the introductory text is within <block><audio> tags (no <prompt>) and each question is contained within <field> tag...
- Tue May 11, 2004 10:18 am
- Forum: Plum DEV Q&A
- Topic: can the URLS in outbound dialing use non-standard ports?
- Replies: 5
- Views: 10693
- Mon May 10, 2004 5:52 pm
- Forum: Plum DEV Q&A
- Topic: can the URLS in outbound dialing use non-standard ports?
- Replies: 5
- Views: 10693
- Mon May 10, 2004 4:18 pm
- Forum: Plum DEV Q&A
- Topic: common errors
- Replies: 3
- Views: 6230
- Fri May 07, 2004 1:05 pm
- Forum: Plum DEV Q&A
- Topic: semantic error due to missing semicolon ;
- Replies: 1
- Views: 4806
semantic error due to missing semicolon ;
THe online log gives the following error message: Fri 07 May 2004 02:00:53 PM EDT (000000;001;1083952766) [jsi] ERROR: errmsg SyntaxError: missing ; before statement line 1 linetxt 3_101526 tokentxt _101526 due to the following line: <var name="smid" expr="3_101526" /> There is nothing in the docume...
- Fri May 07, 2004 10:34 am
- Forum: Plum DEV Q&A
- Topic: can the URLS in outbound dialing use non-standard ports?
- Replies: 5
- Views: 10693
can the URLS in outbound dialing use non-standard ports?
When making outbound calls, is there any problem with sending Plum a StartVXMLURL with a different port number specified? I can't seem to make an outbound call. The script is fine (I've verified this by setting the Application Setup URL to point to it.) I keep getting an error of badfetch.buttery? N...
- Thu May 06, 2004 6:41 pm
- Forum: Plum DEV Q&A
- Topic: common errors
- Replies: 3
- Views: 6230
common errors
Do you have a list somewhere of common errors and a possible reason for them? I am getting an error of type badfetch buttery or something like that. It's difficult to understand the second part.