Plum IVR Support

Hello, When the dialogic init.d service is starting up and loading the firmware are you seeing any errors? This is often the case when you have the PCI ID set to a different ID than the board. If you have mismatched IDs the board will load the default no CSP firmware file. If this does not work or ...

I already had dialogic configured that way:

[Genload - All Boards]
LogFile=genload.log
BusType=SCBus
SCBusClockMaster=AUTOMATIC
SCBusClockMasterSource=AUTOMATIC
PCMEncoding=ULAW

[Genload - PCI ID 0] /* Dual T1/E1 PCI HD */
FirmwareFile=spcsp.fwl
ParameterFile=US_240.prm

I am having problems recoding audio with the record tag. The following code: <!-- ## ##################################################################### ## FORM: recorddva ## ## Record the new DVA. ## ## ###################################################################### --> <form id="recorddva...

I am having problems using the application.lastresult$ array after a <nomatch> event. The <nomatch> event should be setting the array if I cam reading the spec correclty: http://www.w3.org/TR/voicexml20/#dml5.1.5 All of the shadow variables described above are set immediately after any recognition. ...

Is there a way to configure global call to not send answer supervision back after answering a call? I am currently using the us_mf_io protocol.

Doing this does not seem to work.

I have an application in which I would like to capture recordings. In my root document I am catching connection.disconnect.hangup so that I can log calls to a database after they complete. I would also like to save and recorded audio I have. The issue that I am having is that if the caller hangups d...

Well, that is kind of what I was getting at here. I can't use that as a solution either. I can pre-parse the data when I take it out the the database, but then what? I can't store that in a variable. So I could this: <assign name="theCompany" expr="'The <say-as type="acronym">A</say-as> and <say-as...

I am having an issue where I am pulling company names from a database to be spoken by the TTS engine. If I pull a with a name such as "The A and G Company", I would like that have the "A" and the "G" spoken as an acronym. However, since this name is stored in a variable, I cannot just stick a <say-...

I am having an issue where I am pulling company names from a database to be spoken by the TTS engine. If I pull a with a name such as "The A and G Company", I would like that have the "A" and the "G" spoken as an acronym. However, since this name is stored in a variable, I cannot just stick a <say-a...

Has anyone tried to make a TTY enabled application either directly with plumvp or by using an independent service? I don't know a lot about it, I am just starting to investigate what is involved and wondered if anyone has any experience with this.

Is it not the standard to use the "slot" attribute or am I looking at that wrong? The name of the grammar slot used to populate the variable (if it is absent, it defaults to the variable name). This attribute is useful in the case where the grammar format being used has a mechanism for returning set...

Do you have any example code using a mixed initiative? I am trying to test a simple one out. I am most likely doing something wrong with the grammar: <?xml version="1.0"?> <vxml version="2.0"> <form id="place_order"> <grammar mode="voice" src="sample.jsgf"/> <catch event="nomatch noinput"> <audio sr...

I have a voicemail application that is currently skipping the recording portion of the vxml document if someone presses a DTMF digit. For example, if the greeting is being played and someone presses a digit, it stops playing the greeting, skips the <record> tag( I assume because I am allowing touch ...

Is the voice recognition engine included with the Plum platform sophisticated enough to handle something like an application that can collect customer orders. For example, if a caller wanted to order a pizza by saying "A large pizza with pepperonis, mushrooms, and peppers", could the voice recoginit...