Plum IVR Support

Hello,
When I convert recordings in my vxml from the sox raw format to wav pcm. It adds an anoying clicking sound to the start of the file. Any way to eliminate this?

here is the format string i'm using:

sox -r 8000 -U -b -t raw recording.raw recording.wav

Thanks for any input.
Rob

The interdigit thing seemed to be the trick.
Thanks. The documentation does not make it very clear that can be form by form setting.

Hello, We are noticing a delay 2-3 seconds after a users enters a selection in our form. We trimed the filled tag to just play a small mp3 and we are still seeing the delay. What is this delay. Is there some to lower the time it is taking for the users selection and the playing of the mp3 file? Than...

Hello, I was wondering if there is a way to collect FAX data via a plum VXML call. I know we can detect if a fax is coming in, but can we actually answer the call and write the fax data out to a file? I couldn't find anything in the hlep about doing this. I'm just wondering if it is possible. thanks...

work great thanks..

I will try them again tonight.

Thanks

Anyone have an tips on this?
I'm using lame to convert all the wav files to mp3s. Some play some don't decode? Any ideas?

thanks,
Rob

Hello, I'm having a very strange and frustraighting problem with mp3s. I converted 6 of WAV files to mp3 and was moving forward with mp3 as the audio format I would be using. The problem I'm facing is 3 of my converted mp3s. will not play in the executing VXML. All the files were converted with LAME...

Terrific that would help a lot . I will try it out.

thanks,
Rob

Hello,
Is there anyway other then using shoutcast (I'm not sure how to, or if i can setup a shoutcast server) to play an MP3 file.

I'm trying to think of other solutions to solve my audio latency problem.

Thanks,
Rob

the vxml is not dynamic itself. Its static. I play some of the audio files via the <audio expre="" /> tag, so that I can dynimiclly play audio files. What I'm wondering is how to preload these <audio expr="" /> files.

thx for all the input.
Rob

will this work with dynamic audio files as well (audio files that are played with the EXPR attrbitue)?

I will try this with my non-dymanic files.

Hello, I've got vxml app pretty much functional now, and I am just begining to fine tune it. I've been noticing the huge latency when my audio files play and I was wondering what steps I can go about to improve it. The struture of the application is to retrieve .wav files (anywhere from 160kbs to 1....

Hello,
I've noticed a odd clicking noise after each one of my wav files play.
all the files are in the desired format (8 kHz 16-bit ) and play fine using windows sound recorder. But using the audio tag after they play they seem "click".

Any ideas as to what that might be.
thanks,
Rob Sullivan

Hello,
I was wondering what call transfer name$.duration is. Is it minutes, seconds or milliseconds.

I wrote it out and it was 0 for some reason after I hung up on the other phone call.

thx for the assistance,
Rob