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Search found 45 matches
- Mon Nov 03, 2008 5:15 pm
- Forum: Plum iOn Q&A
- Topic: max disconnect count exceeded
- Replies: 4
- Views: 10667
disconnect issue
I catch a disconnect here: ... <catch event="connection.disconnect"> <submit next="Process.aspx?p=Disconnect" namelist="session.id" method="post" /> </catch> </form> My process.aspx?Disconnect page returns this code: <!DOCTYPE vxml PUBLIC "-//W3C//DTD VOICEXML 2.0//EN" "http://www.w3.org/TR/voicexml...
- Mon Nov 03, 2008 4:53 pm
- Forum: Plum iOn Q&A
- Topic: error loading built-in grammar
- Replies: 5
- Views: 11354
built-in grammar error
Here are the two fields where this grammar is used. Please note that this is a sporadic issue. <field name="AccessCode" type="digits?length=5" cond="lang == 'english'"> <prompt> <voice name="Samantha">Please enter your I.D. code followed by the pound sign.</voice> </prompt> <filled> </filled> <catch...
- Mon Nov 03, 2008 11:35 am
- Forum: Plum iOn Q&A
- Topic: error loading built-in grammar
- Replies: 5
- Views: 11354
error loading built-in grammar
Hi, I've noticed this error in the error log a few times. Why would the system sometimes not be able to load a built-in grammar? Is there anything I can do on my side or is this a bug? Thanks. error 67 [01/Nov/2008:15:11:46 -0400] 000011;067;1225566415 Error loading built-in grammar: dtmf/digits?len...
- Mon Nov 03, 2008 11:13 am
- Forum: Plum iOn Q&A
- Topic: max disconnect count exceeded
- Replies: 4
- Views: 10667
max disconnect count exceeded
What does the following error in the error log mean? How do I prevent this?
Thanks.
000004;080;1225510019 Max Disconnect Count Exceeded
Thanks.
000004;080;1225510019 Max Disconnect Count Exceeded
- Wed Oct 29, 2008 10:50 am
- Forum: Plum iOn Q&A
- Topic: french prompts not playing
- Replies: 5
- Views: 12542
its working now
Thanks much! We have some happy French-Canadians!
- Mon Oct 27, 2008 4:25 pm
- Forum: Plum iOn Q&A
- Topic: french prompts not playing
- Replies: 5
- Views: 12542
any luck??
Wondering what the status on this is... don't want to make those french canadians wait!!
- Fri Oct 24, 2008 1:53 pm
- Forum: Plum DEV Q&A
- Topic: french voice
- Replies: 4
- Views: 6299
french voice issue
Thank you I've done that and it is still alternating between male and female french voices. A bigger issue i am experience is that after the initial two french prompts it fails to play any further french prompts. Here is that thread: http://support.plumgroup.com/viewtopic.php?t=1056 Thanks for your ...
- Fri Oct 24, 2008 12:22 pm
- Forum: Plum iOn Q&A
- Topic: french prompts not playing
- Replies: 5
- Views: 12542
french prompts not playing
Below is my code for implementing a multilingual menu. The french prompts play up until the SetLanguage field. After i press 2 for french i hear no audio. When i look at the call log i can see the prompts being played and even accepting my dtmf entries... but i don't hear anything. I believe this is...
- Fri Oct 24, 2008 9:59 am
- Forum: Plum DEV Q&A
- Topic: french voice
- Replies: 4
- Views: 6299
..and setting it global
I would like to change the voicename on my french leaf page to Julie and the language to fr-CA.. is this possible or do i need to specify the voice tag for each prompt?
- Fri Oct 24, 2008 9:52 am
- Forum: Plum DEV Q&A
- Topic: french voice
- Replies: 4
- Views: 6299
french voice
Hi, when I run the following the first french voice ("Bienvenue...") is a male, the second is a female. Why would that be? <vxml version="2.0"> <property name="voicename" value="Samantha"/> <property name="inputmodes" value="dtmf"/> <property name="termchar" value="#"/> <property name="timeout" valu...
- Tue Oct 21, 2008 6:52 pm
- Forum: Plum DEV Q&A
- Topic: grammer question
- Replies: 3
- Views: 4760
grammar ?
OK, I found the issue. It was putting a space between the 1.. so i entered: '11' and it came back with '1 1'.. cheeky. I've added a script tag:
which seems to work fine.
Code: Select all
<script>
<![CDATA[
num = num.replace(/ /g,'');
]]></script>
- Tue Oct 21, 2008 6:13 pm
- Forum: Plum DEV Q&A
- Topic: grammer question
- Replies: 3
- Views: 4760
if you add the below to the filled tag it does not work. <filled> <if cond="num=='1'"> <prompt>this will work</prompt> <elseif cond="num='11'"/> <prompt>this will not work...</prompt> <else/> <prompt>...instead this will be read.</prompt> </if> </filled> I've tried it with and without single quotes ...
- Fri Oct 17, 2008 6:46 pm
- Forum: Plum DEV Q&A
- Topic: grammer question
- Replies: 3
- Views: 4760
grammer question
Hi, I am trying to implement a grammar that allows the user to select more than 10 options. Below is the grammar I am using but it isn't working, i think, because there is no "11" key on the phone. How would i implement something like this? Thanks, JC <grammar type="application/srgs+xml" root="ReadC...
- Fri Oct 17, 2008 2:08 pm
- Forum: Plum DEV Q&A
- Topic: timeout errors
- Replies: 7
- Views: 11560
Keep-alives
Oh, and I disabled Keep-Alives in IIS7.. we'll see how that works.
- Fri Oct 17, 2008 2:04 pm
- Forum: Plum DEV Q&A
- Topic: timeout errors
- Replies: 7
- Views: 11560
catch errors on plum
I think I know the answer here but want to run it by you for your thoughts. If I set up an initial page hosted on plum's scratchpad that trapped the badfetch to detect whether the webserver was responding and acted accordingly I could forward the rest of the conversation to a server that was respond...