Plum IVR Support

Hello,

Yes, you are right. I am using scratch pad file only.
It was working in the plum voice developer's site.
So I thought it will work on our server too. I will use the URL instead of using just the file name.

I will let you guys know if it is not working.

Thank you for help.

Hello, I am having a problem with inline grammar. here is the code. The array and all variables are declared and assigned properly. <form id="main"> <var name="count" expr="1"/> <grammar type="text/gsl"> [one two three four five six seven eight nine zero] </grammar> <grammar type="text/gsl"> [dtmf-1...

Hello, I am having a problem with inline grammar. here is the code. The array and all variables are declared and assigned properly. <form id="main"> <var name="count" expr="1"/> <grammar type="text/gsl"> [one two three four five six seven eight nine zero] </grammar> <grammar type="text/gsl"> [dtmf-1...

Hello, I am sorry for not providing enough information. here is the code. The <goto> is not working. <form id="getMenu"> <subdialog name="companyInfo" src="https://webapps2.paydq.com/IVRApp/PresentationAction.do" method="post" namelist="phoneno" > <filled> <if cond="companyInfo.status =='1'"> <assig...

Hello, We installed plum voice IVR Server at our office. The application we developed using plum voice developer's site is not working properly in our server. It throws the Fetch document error When it tries to open vxml file through <goto> tag. Do I need to use the whole path to vxml file? Here is ...

Hello,

I am wondering that is it possible to get both dtmf and voice using the foreach array dynamic menu that we were talking before.?
Now the dynamic menu is working only for dtmf.but not for voice response.

Thank you.

Thank You guys.
It is working now.

Hello,

If I can not set up the type here, Can I somehow convert the basic audio file to wav? and also how should I save that file in server side I mean with what extension?
Any help is appreciated.

Thank you.

I know that I can set up the type in record tag.
But here I am trying to record whole page like whole conversation using <property name="recordcall" value="true" />. I am not even using record tag here.
Is that possible to set up the type in this case??

Thank you,

Hello, Now I can save the wav file at server side. But I can not play it. I tried ti convert it using sox. It says Couldn't find RIFF header. I think the recordcall is storing the audio as basic type. Is that Correct? If so, how can I set up type as audio/x-wav in the property tag? Thank you.

<?xml version="1.0"?> <vxml version="2.0"> <property name="recordcall" value="true"/> <form> <field name="field1" type="digits"> <prompt>Please say some digits</prompt> <filled> <value expr="callrecording"/> </filled> </field> </form> </vxml> This code is not working either. Is there any other way t...

I tried the same code. But it gives me this error. VXI::var_element(name="recording" expr = "session.callrecording") received event: error.semantic . It seems like it is not getting the session variable.Is that correct? And also in the programmers' mannual, There are only three session variables set...

Thank you very much. This is exactly what we need.
But in the previous emails regarding the record tags I saw that
plum voice does not support the feature to record the entire call. That's why I was not using record call property. I hope this will work now.

Thank you.

Hello,

I am trying to record a part of conversation between the user and system.
I know i can record user response using record tag.
But is it possible to record the question and also the response.??


Thank you.

Yes, that helps.

Thank you very much.