Plum IVR Support

When beginning a call using filtered data from a table in which there are no matches, the error message is "Unwired Node Encountered". Can we get a message that there are no data matches.

When attempting to assign a number in an app, the revisions (presumably for assignment to a phone number) would not load. It may be a result of the number of revisions I have on a large file. For me, it would seem that the current revision would be a default and be the only one to load. Perhaps the ...

Interesting that I don't see the post I did earlier today on this issue. Noted the improvement and wanted you all to know. I spent several hours working with it this AM and no hangs or false starts. Seemed to work beuatifully. I wonder what happened to my post.

It was not an issue until I first reported it. We're using DSL. And from different locations from time to time. At times, I was using the Sprint Wireless without issue. It seems that it hangs, rather than load. Almost as if it isn't able to initiate the load. There are no failures to load once the f...

Sometimes it takes 6-7 tries to load. Anything I can do to help on this end?

The issue with non-loading and hanging on interim saves continue. This blocks the ability to run the app, as it looks to save first. Both yesterday afternoon and this AM - from different locations and different browsers (Firefox and Chrome) and different computers.

We've got a table in our "Simple Database" on our hosted application server ("theTable")--this has fields for all the values used in our calls. Some of these fields in theTable will be inputs into the call--e.g., we will be asking for verification of material in some of the fields. Other fields will...

Thanks.

It appears that within an app, there could be times where a whole branch may be irrelevant. Consequently I would expect to use the branch string to show that when a variable in the table is empty, that the branching moves one way versus another. The choices however for string, yes/no, and number bra...

Does your response mean that I was doing it correctly and not getting the proper row? Or, does it mean that something has to be developed to handle the situation. I'm anxious as I am trying to overcome this issue to take the application live as soon as possible.

It would helpful to be able to enter more than one module configuration item at a time. Currently, any single change closes the module after an item is checked. Cannot select two items at one time.

I have a number of rows going into my table. Some will have been used to call out. When all of the data is completed, I mark them as complete. They may not be complete for a number of reasons. So in queing an outbound call, I query the database with a couple of stipulations. I want to queue the next...

Happening to me all the time today. Having some issues with initiating an app also. Thought it might be a bandwidth issue but others here are testing that for me and say, no.

As we understand it, to initiate an outbound call we do an HTTP POST to queuecall.php. We want to make that POST programmatically rather than from a web page form, using php curl, we think. Can you send us a model of how that would go? I think the main outline would be as follows. <?php $mysession =...

Is there any documentation on web services calls and/or interfacing it with php. Not sure if I worded that correctly, I am a not a programmer.