Plum IVR Support

Thanks, I missed that option.

If I have a unique identifier for a row, how do I address the Query Database function to fetch the matching row. I would think my caller could enter the Digits Input and could trigger the function. This is important when my callers are randomly calling back to complete a questionnaire or to leave a ...

After my caller enters a 10-digit fax number via DTMF, I have it read back. Is there a way to format how that number is read? I know that if I enter a phone number format to be read, it begins with area code . . . My issue is when entered via the key pad, the result is 1-billion, 1 hundred 11 thousa...

Actually it is a character string, though I can modify it to be all numbers and, consequently, input by the caller. In certain cases the caller has to enter the character string to get started on the questions. Consequently, I thought about using numbers only. So, back to my question. Am I approachi...

I want to enter a transaction number that has to a agree with a variable we passed from our main database application into the Plum database and the stack. Our variable identifies the record being verified. I assumed that I can do a Digits Input then compare it to our variable using an Inputs Proper...

When a response is recorded, how can we repeat the response to the caller to affirm its accuracy? Is there a preferred method, other than using either a single or multipart yes/no prompt?

Other than cloning, is there a copy and paste mechanism to copy modules or groups ofmodules. This can be useful, especially when breaking off part of a routine into a separate page.

Is there any documentation or examples in which variables are used? Any outbound call examples?

Can I insert wav file voice prompts into synapps? How?